[Asterisk-Users] Call on hold disconnects...

[Ferguson, Michael]

I am pressing the HOLD button on the GS phone

	-----Original Message-----
	From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of
Christopher Dobbs
	Sent: Friday, December 17, 2004 5:03 PM
	To: Asterisk Users Mailing List - Non-Commercial Discussion
	Subject: Re: [Asterisk-Users] Call on hold disconnects...
	
	
	Are you having the phone place the person on hold, or are you
having * place them on hold?
	I dial #700 and it puts them on hold and they stay there,
	it also reads off to me the number I dial to get them off hold.
	
	REF: /etc/asterisk/features.conf
	
	--
	Christopher Dobbs
	
	Shoval Tomer wrote: 

		That's both true and false.
		
		We have a legacy PBX here. Panasonic make.
		Analog extensions connected to it (a.k.a "stupid"
extensions) behace exactly like the grandstream - you can put a call on
hold, but if you put the handset back on the cradle it's bye bye Mary.
		
		Digital extensions (a.k.a "smart" extensions) can hold a
call indefinitely.
		They can do other neat stuff too...
		
		 
		
		  

			-----Original Message-----
			From: Ferguson, Michael
[mailto:ferguson at BRVMLAW.COM]
			Sent: Friday, December 17, 2004 11:11 PM
			To: Asterisk Users Mailing List - Non-Commercial
Discussion
			Subject: RE: [Asterisk-Users] Call on hold
disconnects...
			
			Antony,
			Thanks. It seems that the GS will not keep the
call on hold.
			In the real world though, when you place a call
on hold, it is held until
			further action.
			The caller will hear messages, music, anything
while you are gone to look
			for a file, etc.
			
			Technically, if you place the call on hold and
put the handset back on the
			cradle, you DID NOT HANG UP to end the call.
			If you want to hang up the call you will first
have to take the call off
			hold... No.
			
			-----Original Message-----
			From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-
			bounces at lists.digium.com] On Behalf Of Antony
Stone
			Sent: Friday, December 17, 2004 3:54 PM
			To: Asterisk Users Mailing List - Non-Commercial
Discussion
			Subject: Re: [Asterisk-Users] Call on hold
disconnects...
			
			
			On Friday 17 December 2004 20:43, Ferguson,
Michael wrote:
			
			    

				OK. I guess I was not clear. Sorry.
				
				The phone rings.
				The person picks up the handset and
speaks to the caller.
				He then puts the call on hold by
pressing the "HOLD" button on the GS
				100 phone. The caller hears music on
hold.
				      

			So far, so good.
			
			    

				The hand set is placed back on the
cradle (as is done on a regular
				phone with a hold button)
				      

			I'm not sure I agree with this.   Some phones
may allow you to hang up and
			not
			disconnect the call, but I don't think it's
universal.   Some phones
			interpret this to mean "oh, you want to hang up?
Okay - I'll hang up the
			call
			then."
			
			    

				The call is disconnected.
				      

			Well, yes, because you hung up.
			
			What happens if you do something else, like dial
another extension, or
			press
			the hold button again (perhaps to retreive the
original caller)?
			
			I repeat one of my original questions - if this
is not what you expected
			to
			happen when you hang up the phone, how would you
expect to hang up the
			call
			when you wanted to?
			
			Antony.
			
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Please reply to the
			list;
	
please don't CC
			me.
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