[Asterisk-Users] Need an Asterisk Expert for a Project

nik martin asterisk-users at nik-martin.com
Fri Dec 10 20:51:15 MST 2004


Paul Rodan wrote:
> We have a customer that handles the billing for a rather large company.
> Anyway, they have their phone system through us, Cisco 79xx phones with
> Asterisk and such. They want us to build them an IVR system that can
> interact with their billing system through XML and read back information to
> the customer.
> 
>  
> 
> They want their customers to be able to call in, enter account numbers or
> credit card numbers or whatever, and have the system read the balance or
> what's been charged, etc. and give them the option to cancel or increase
> their order size, etc. kind of like a bank IVR system.  Their billing
> interface is in XML, so I'm guessing we'd use Asterisk's AGI capabilities to
> call a script with certain parameters and that script would post it to their
> system and get the results in xml and feed the needed info back to Asterisk
> to be dynamically read off to the customer. I personally don't know how to
> do this, my developer and I could work on this but the amount of time and
> energy it'd take for us to do it is just not possible at this point in time.
> So they want me to find an expert for a temporary project to make this
> system/setup work. I can provide more details if you're interested.
> 
>  
I'm pretty sure this could be a modified ASTCC (asterisk calling card) 
app with little effort. I'm not an expert by any means, just suggesting 
you look at the existing CC apps for *




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