[Asterisk-Users] XML to monitor queues on Cisco display ?

[Henry Devito]

I attempted this but I got stuck on one issue.  Cisco phones pull data so I
couldn't get them to autoupdate. In other words push data to them.  I am
working on an app to run on a windows desktop that will show the queues, the
amount of calls in each queue, the longest wait time and the average wait
time. I am also planning on creating the app with alarm thresholds.  When
the app is minimized it will go to the task bar and if the queue gets too
full it will popup the window on the desktop and/or make the icon in the
taskbar turn red.  

Henry

-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Jean-Louis
curty
Sent: Saturday, December 04, 2004 9:41 AM
To: asterisk-users at lists.digium.com
Subject: [Asterisk-Users] XML to monitor queues on Cisco display ?

> Hi everybody,
> I'd like to know if anybody tried to write a xml doc to monitor the
> number of calls in Q, when working with an ACD it's convenient to see
> how many calls are waiting so the agent can speed up the conversation
> when it gets too busy :-)
> 
> I was wondering if it was poss to display this info on a display of a
> cisco 7940 / 60 ?
> any idea ?
> 
> jl
>
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