[Asterisk-Users] Dial Plan Help

[Matthew Boehm]

Hate to contradict you Steven, but we have the following and it works fine:

<cut>
 exten => s,3,DigitTimeout(2)
 exten => 2,1,Goto(cytel-billing-open,s,1)
 exten => 3,1,Goto(cytel-sales,s,1)
 exten => _3XXX,1,Goto(cytel-internal,${EXTEN},1)

If you hit 3, you goto sales. If you hit 3044, you get my extension.

Watch that digittimeout..it helps.

-Matthew

----- Original Message ----- 
From: "Steven Critchfield" <critch at basesys.com>
To: "Asterisk Users Mailing List - Non-Commercial Discussion"
<asterisk-users at lists.digium.com>
Sent: Friday, December 03, 2004 2:52 PM
Subject: Re: [Asterisk-Users] Dial Plan Help


> On Fri, 2004-12-03 at 15:52 -0500, list at ipmotel.net wrote:
> > All,
> >
> > I've got a problem here. We are using a Digium 4 T-1 board in our *
server.
> > The T-1's are ISDN.  The problem I'm having is that we have an ivr setup
so
> > that when someone dials our DID it goes to the s extension and starts
> > playing the ivr which is fine, but if someone dials an extension for
example
> > extension 200, it doesnt go to 200 it goes to extension 2.  Seems like
our
> > server doesn't even wait for the rest of the digits dialed. soon as it
sees
> > 2 it goes straight to exten 2 and ignores the last two zeros therefore
never
> > reaching extension 200. any suggestions?  i've enclosed a snipet below.
>
>
> > exten=>200,Goto(office,102,1);forward to 102 in office context
>
> How can you have 200, when below you define exten 2.
>
> > exten=>201,Goto(office,110,1);forward to 110 in office context
>
> Same here
>
> > exten=>1,1,Goto(office,102,1)
> > exten=>2,1,Goto(office,103,1)
> > exten=>3,1,Goto(office,104,1)
> > exten=>4,1,Goto(office,105,1)
> > exten=>5,1,Goto(office,106,1)
> > exten=>0,1,Goto(office,107,1)
> > exten=>t,1,Goto(office,108,1)
>
> Either you need to make your extensions start with a different number,
> or you need to not let people dial directly to a extension where you
> have an IVR menu present.
>
> For example, option 1 is move extention numbers from the 200 rang to the
> 800 range, the 8 doesn't appear used above.
>
> Or option 2 is to make an option 6,7,or 8 that jumps to a context where
> you can direct dial the extension numbers.
>
> -- 
> Steven Critchfield <critch at basesys.com>
>
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