[Asterisk-Users] Polycom IP500

[Matthew Marlowe]

Im working on getting 1.3.4.. Will post.


On Thu, 02 Dec 2004 13:15:29 -0500, Andrei (MPI)
<asterisk at markovprocesses.com> wrote:
> I would sniff UDP packets with tcpdump and see what is going on:
> separately in 10.24.102 and 10.24.100 segment.
> 
> Do you have any general NAT settings in sip.conf, like externip and
> local network etc? How about RTP port range?
> 
> It would be easier to understand your setup if you post your sip.conf,
> as well as phone's <MAC>.cfg file (which may be too big for this
> newsgroup - email is fine).
> 
> Also, asterisk sip registration and error messages would give us some
> more info.
> 
> Andrei
> 
> 
> 
> Tim Jackson wrote:
> 
> >I've already added nat=yes. Nothing fancy/special on the routing between
> >these.
> >
> >-Tim
> >
> >-----Original Message-----
> >From: asterisk-users-bounces at lists.digium.com
> >[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Andrei
> >(MPI)
> >Sent: Thursday, December 02, 2004 10:51 AM
> >To: Asterisk Users Mailing List - Non-Commercial Discussion
> >Subject: Re: [Asterisk-Users] Polycom IP500
> >
> >Hello Tim,
> >
> >You are saying that: phone is on "10.24.102.0/24" and Asterisk resides
> >on "10.24.100.0/24". Honestly, I see at least one hop forwarding here
> >and possible network issues right away.
> >At one moment, not in a NAT environment, but having phone IP
> >172.16.100.xxx and Linux server ip 172.16.1.xxx - I had to add nat=yes
> >in sip.conf in order to get the phone to work.
> >
> >Sincerely,
> >Andrei
> >
> >Tim Jackson wrote:
> >
> >
> >
> >>Theres no NAT going on here. Just 1 router in between, phones reside on
> >>10.24.102.0/24 Asterisk resides on 10.24.100.0/24, so this isn't a NAT
> >>problem. Any other ideas?
> >>
> >>-Tim
> >>
> >>-----Original Message-----
> >>From: asterisk-users-bounces at lists.digium.com
> >>[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Andrei
> >>(MPI)
> >>Sent: Wednesday, December 01, 2004 11:15 PM
> >>To: Asterisk Users Mailing List - Non-Commercial Discussion
> >>Subject: Re: [Asterisk-Users] Polycom IP500
> >>
> >>Tim,
> >>
> >>You may see description of new 1.3.4 firmware at polycom.com (check -
> >>http://www.polycom.com/common/pw_cmp_updateDocKeywords/0,1687,3641,00.p
> >>
> >>
> >d
> >
> >
> >>f
> >>) released in October.
> >>
> >>Though, it was proven over time that troubles with a SIP phone like
> >>
> >>
> >"not
> >
> >
> >>hearing" one side or the other is NAT related problems. You may want to
> >>
> >>
> >
> >
> >
> >>investigate firewall setup. I am not saying it is not phone related,
> >>
> >>
> >but
> >
> >
> >>the phone would be the last one to blame.
> >>
> >>Also, may I express my feelfings about Cisco and Polycom - not allowing
> >>
> >>
> >
> >
> >
> >>direct firmware download for their phones - that sucks big time. I will
> >>
> >>
> >
> >
> >
> >>get the firmware this way or the other. They just force me to waste my
> >>time again and again contacting their dealers and searching the
> >>internet. That should just enrage customers, in my opinion. Are they so
> >>
> >>
> >
> >
> >
> >>big, they do not even care?
> >>
> >>Sincerely,
> >>Andrei
> >>
> >>Tim Jackson wrote:
> >>
> >>
> >>
> >>
> >>
> >>>Any idea if 1.34 fixes the problems with the phones being up for long
> >>>periods of time and weird call problems (I cannot hear remote caller,
> >>>but they can hear me) ?
> >>>
> >>>-Tim
> >>>
> >>>-----Original Message-----
> >>>From: asterisk-users-bounces at lists.digium.com
> >>>[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Paul
> >>>
> >>>
> >>>
> >>>
> >>Hales
> >>
> >>
> >>
> >>
> >>>Sent: Wednesday, December 01, 2004 6:00 PM
> >>>To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
> >>>Subject: RE: [Asterisk-Users] Polycom IP500
> >>>
> >>>
> >>>Any idea if 1.34 makes Daylight Savings work for us people in
> >>>
> >>>
> >>>
> >>>
> >>Australia?
> >>
> >>
> >>
> >>
> >>>PaulH
> >>>
> >>>-----Original Message-----
> >>>From: Andrei (MPI) [mailto:asterisk at markovprocesses.com]
> >>>Sent: Thursday, 2 December 2004 9:30 AM
> >>>To: Asterisk Users Mailing List - Non-Commercial Discussion
> >>>Subject: Re: [Asterisk-Users] Polycom IP500
> >>>
> >>>Hi Chris,
> >>>
> >>>First of all,  you need to configure ftp or tftp and watch syslog
> >>>closely -
> >>>what the phone is looking for at boot time. You would need to put
> >>>
> >>>
> >>>
> >>>
> >>config
> >>
> >>
> >>
> >>
> >>>files into (t)ftp directory, named according to MAC address of you
> >>>phone.
> >>>XML and Web is really weird - they do not even share same config data.
> >>>For
> >>>example, I had to change address of SNTP server (clock) and it still
> >>>
> >>>
> >>>
> >>>
> >>was
> >>
> >>
> >>
> >>
> >>>showing as 'clock' on Web admin page for the phone. I will email you
> >>>
> >>>
> >>>
> >>>
> >>the
> >>
> >>
> >>
> >>
> >>>config files I got from a good fellow from this list not so long
> >>>
> >>>
> >ago...
> >
> >
> >>>and
> >>>those config files do really help!
> >>>
> >>>Also, I suggest that you upgrade your SIP firmware if you have not
> >>>
> >>>
> >done
> >
> >
> >>>it
> >>>yet. I got the Polycom 500 with firmware which was very old and
> >>>incapable to
> >>>work with asterisk. Mine is 1.3.1 now
> >>>(http://www.freedomphones.net/polycom/files/).
> >>>
> >>>If anyone has SIP firmware 1.3.4 - please make it downloadable
> >>>
> >>>
> >>>
> >>>
> >>somewhere
> >>
> >>
> >>
> >>
> >>>on
> >>>the internet?
> >>>
> >>>Thank you,
> >>>Andrei
> >>>
> >>>Chris Cherry wrote:
> >>>
> >>>
> >>>
> >>>
> >>>
> >>>
> >>>
> >>>>Hey All,
> >>>>
> >>>>First Time Writing.
> >>>>
> >>>>I'm trying to set up my IP500 phones to register SIP with *. I input
> >>>>all the (I assume) correct data in to the fields on the Web
> >>>>
> >>>>
> >Interface.
> >
> >
> >>>>
> >>>>
> >>>>
> >>>>
> >>
> >>
> >>
> >>
> >>>>And I get no notification that the phone is even attempting to
> >>>>register, no failed messages etc. I have read that the Web interface
> >>>>
> >>>>
> >>>>
> >>>>
> >>is
> >>
> >>
> >>
> >>
> >>>>
> >>>>
> >>>>
> >>>>
> >>>>
> >>>>
> >>>
> >>>
> >>>
> >>>
> >>>>crap and the XML config files is the way to go. Does anyone have a
> >>>>basic config file that doesn't change any defaults? I couldn't seem
> >>>>
> >>>>
> >to
> >
> >
> >>>>
> >>>>
> >>>>
> >>>>
> >>>>
> >>>>
> >>>find
> >>>one.
> >>>
> >>>
> >>>
> >>>
> >>>
> >>>
> >>>>Extra Info:
> >>>>Server is 192.168.0.3
> >>>>Phone name/ext I want to be 301
> >>>>
> >>>>Thanks,
> >>>>Chris Cherry
> >>>>
> >>>>
> >>>>
> >>>>
> >>>>
> >>>>
> >>>>
> >>>>
> >>>>
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-- 
MBM