[Asterisk-Users] Polycom IP500

Thu Dec 2 09:51:15 MST 2004

Hello Tim,

You are saying that: phone is on "10.24.102.0/24" and Asterisk resides 
on "10.24.100.0/24". Honestly, I see at least one hop forwarding here 
and possible network issues right away.
At one moment, not in a NAT environment, but having phone IP 
172.16.100.xxx and Linux server ip 172.16.1.xxx - I had to add nat=yes 
in sip.conf in order to get the phone to work.

Sincerely,
Andrei

Tim Jackson wrote:

>Theres no NAT going on here. Just 1 router in between, phones reside on
>10.24.102.0/24 Asterisk resides on 10.24.100.0/24, so this isn't a NAT
>problem. Any other ideas?
>
>-Tim
>
>-----Original Message-----
>From: asterisk-users-bounces at lists.digium.com
>[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Andrei
>(MPI)
>Sent: Wednesday, December 01, 2004 11:15 PM
>To: Asterisk Users Mailing List - Non-Commercial Discussion
>Subject: Re: [Asterisk-Users] Polycom IP500
>
>Tim,
>
>You may see description of new 1.3.4 firmware at polycom.com (check - 
>http://www.polycom.com/common/pw_cmp_updateDocKeywords/0,1687,3641,00.pd
>f 
>) released in October.
>
>Though, it was proven over time that troubles with a SIP phone like "not
>
>hearing" one side or the other is NAT related problems. You may want to 
>investigate firewall setup. I am not saying it is not phone related, but
>
>the phone would be the last one to blame.
>
>Also, may I express my feelfings about Cisco and Polycom - not allowing 
>direct firmware download for their phones - that sucks big time. I will 
>get the firmware this way or the other. They just force me to waste my 
>time again and again contacting their dealers and searching the 
>internet. That should just enrage customers, in my opinion. Are they so 
>big, they do not even care?
>
>Sincerely,
>Andrei
>
>Tim Jackson wrote:
>
>  
>
>>Any idea if 1.34 fixes the problems with the phones being up for long
>>periods of time and weird call problems (I cannot hear remote caller,
>>but they can hear me) ?
>>
>>-Tim
>>
>>-----Original Message-----
>>From: asterisk-users-bounces at lists.digium.com
>>[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Paul
>>    
>>
>Hales
>  
>
>>Sent: Wednesday, December 01, 2004 6:00 PM
>>To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
>>Subject: RE: [Asterisk-Users] Polycom IP500
>>
>>
>>Any idea if 1.34 makes Daylight Savings work for us people in
>>    
>>
>Australia?
>  
>
>>PaulH 
>>
>>-----Original Message-----
>>From: Andrei (MPI) [mailto:asterisk at markovprocesses.com] 
>>Sent: Thursday, 2 December 2004 9:30 AM
>>To: Asterisk Users Mailing List - Non-Commercial Discussion
>>Subject: Re: [Asterisk-Users] Polycom IP500
>>
>>Hi Chris,
>>
>>First of all,  you need to configure ftp or tftp and watch syslog
>>closely -
>>what the phone is looking for at boot time. You would need to put
>>    
>>
>config
>  
>
>>files into (t)ftp directory, named according to MAC address of you
>>phone.
>>XML and Web is really weird - they do not even share same config data.
>>For
>>example, I had to change address of SNTP server (clock) and it still
>>    
>>
>was
>  
>
>>showing as 'clock' on Web admin page for the phone. I will email you
>>    
>>
>the
>  
>
>>config files I got from a good fellow from this list not so long ago...
>>and
>>those config files do really help!
>>
>>Also, I suggest that you upgrade your SIP firmware if you have not done
>>it
>>yet. I got the Polycom 500 with firmware which was very old and
>>incapable to
>>work with asterisk. Mine is 1.3.1 now
>>(http://www.freedomphones.net/polycom/files/).
>>
>>If anyone has SIP firmware 1.3.4 - please make it downloadable
>>    
>>
>somewhere
>  
>
>>on
>>the internet?
>>
>>Thank you,
>>Andrei
>>
>>Chris Cherry wrote:
>>
>> 
>>
>>    
>>
>>>Hey All,
>>>
>>>First Time Writing.
>>>
>>>I'm trying to set up my IP500 phones to register SIP with *. I input 
>>>all the (I assume) correct data in to the fields on the Web Interface.
>>>      
>>>
>
>  
>
>>>And I get no notification that the phone is even attempting to 
>>>register, no failed messages etc. I have read that the Web interface
>>>      
>>>
>is
>  
>
>>>   
>>>
>>>      
>>>
>> 
>>
>>    
>>
>>>crap and the XML config files is the way to go. Does anyone have a 
>>>basic config file that doesn't change any defaults? I couldn't seem to
>>>   
>>>
>>>      
>>>
>>find
>>one.
>> 
>>
>>    
>>
>>>Extra Info:
>>>Server is 192.168.0.3
>>>Phone name/ext I want to be 301
>>>
>>>Thanks,
>>>Chris Cherry
>>>
>>>
>>>
>>>   
>>>
>>>      
>>>
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