[Asterisk-Users] Sipura endpoints

[Andres]

Matt Schulte wrote:

>Anyone have experience with Sipura's? Anyone know if they offer a
>warranty? Would like opinions on these, good or flame. 
>	
>	We bought *one* to test with and it died, can't even get a
>response from Sipura "support". Could anyone recommend another device to
>replace these? Prefer 1 or 2 port design. 
>  
>
I don't think they give support to end users.  You need to get support 
from the reseller, like for exmaple Voxilla.  We had a couple of units 
that went bad last month, it turned out to be corrupt firmware which was 
able to be recovered without returning the unit.  Take a look and see if 
the status light is blinking "SOS"  -

3 quick blinks-2 long blinks-3 quick blinks - 3 Seconds OFF

If it is, then request the special software from your reseller to recover the unit.


-- 
Andres
Network Admin
http://www.telesip.net