[Asterisk-Users] no tones detected

Johnathan Bunn darksage at gmail.com
Sun Aug 15 15:14:23 MST 2004


that just clicked thank you.... the sample app they included had some
freqs set to listen for keypresses I wonder if something is off over
there, must be voicetronix's fault........

On Sun, 15 Aug 2004 15:44:03 -0600 (MDT), Greg Hill
<gregh-asterisk at hillnet.us> wrote:
> On Sun, 15 Aug 2004, Johnathan Bunn wrote:
> 
> > maybe this has been covered before but, i can't find it, has anyone
> > had a problem where outside lines can't use number presses like choose
> > extensions but inside lines can,
> > I am using voicetronix hardware with asterisk and when i call from a
> > station port I hear my greeting and can dial an extension and connect,
> > but if I call in I can here my greeting and pushing buttons does
> > nothing, and they dont show up on the console either.... I have tried
> > 3 land line phones...
> >
> > any help or a point in the right direction would be extremely helpful
> 
> I don't know anything about your hardware, but it sounds like yours is a
> DTMF mode problem. There are multiple ways of communicating the DTMF tones
> in the land of VOIP. SIP, for example, typically uses RFC2833, info, or
> inband. You set up * (or it defaults) to expect DTMF in a particular
> format, and it ignores the other formats. So if the far end transmits
> inband and asterisk is expecting RFC2833 (default on SIP connections) the
> it won't recognize the caller's button presses. Search google and the wiki
> for "dtmfmode" or "dtmf mode" for your device's connection method
> (sip/zap/iax/whatever).
> 
> Greg
> 
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