[Asterisk-Users] [RANT] Today's possible problems with Broadvoice????

[Chris Shaw]

----- Original Message -----
From: "Andrew Kohlsmith" <akohlsmith-asterisk at benshaw.com>
To: <asterisk-users at lists.digium.com>
Sent: Monday, August 02, 2004 2:48 PM
Subject: Re: [Asterisk-Users] [RANT] Today's possible problems with
Broadvoice????


> On Monday 02 August 2004 16:59, Chris Shaw wrote:
> > Grant you, e-mails that are sent to the list to bitch and moan about BV
> > being down and I'm gonna take my business somewhere else... those don't
> > belong in this list, those don't even belong in -biz... I'd be surprised
if
> > ANYONE would read those... But the e-mails for help or to ask if anyone
> > else is having trouble I believe are warranted until we get a separate
list
> > JUST FOR PROVIDERS...
>
> Emails asking for help I have *zero* problem with
> This broadvoice thread has been going on FAR beyond that.  You know it and
I
> know it.  This isn't a "Hey I'm having some issues, is anyone else?"
anymore,
> it's a "2:30 I can't get on, what changed" "oh, 2:37, things are okay
again"
> "oh wait, 2:40 what's going on?"
>
> That's not asking ofr help.  He knows his system hasn't changed.  He knows
> that BV is up and down like a bride's nightie.  The thread is no longer
about
> help.  It's a bitch and moan and status report on BV.
>
> > I would remind you that bitching and moaning about people posting to the
> > list about their providers are equally as useless and even more annoying
> > especially since you don't use a separate thread for your bitching, you
add
> > it to a support thread...
>
> Agreed, which is why I waited so long to comment on it in the first place.
>
> > Several people in this list, including myself, have tried to take our
time
> > to help those of us who use BV to get it working. If you don't want to
help
> > and just want to bitch about people posting suggestions and/or help you
> > know what you can do with your e-mails...
>
> See above.  This isn't about getting * to work with BV now, it's a "Hey BV
is
> down again, just so you know" thread.
>
> > I think it's great that while BV doesn't support asterisk directly they
do
> > their damndest to make it work for those of us who use it, especially
James
> > because they DON'T HAVE TO...
>
> No they don't have to, but they lose out on a wider customer base.  Don't
> think for an instant that it's not to better their business.  There's
> absolutely nothing wrong with doing so, either.  The more VOIP providers
that
> are out there and helping getting things work with Asterisk, the better.
> It's better for everyone.
>
> > This list is about helping people who use * IN WHATEVER CONFIGURATION
THEY
> > USE IT IN to get it to work and to want to use it as their PBX solution
> > whatever that may be...
>
> See above, it's not the help getting * and BV to talk I'm complaining
about.
>
> > I'm sorry if this post upsets you, I have probably alienated myself from
> > the list now and will never get help again, but I am so frustrated with
> > people putting people down and bitching at others for what they post.
>
> I disagree -- I have never refused to help someone on the list because of
a
> prior disagreement and doubt there are many people here who do.  Hell
Jeremy
> McNamara and I don't see eye-to-eye at all on RADIUS support for *, but
I've
> never felt like he's held that against me in any of my questions.
>
> Again I'm not putting anyone down.  I'm asking that they use their brain a
> little before instantly posting to -users about any old half-baked thought
> that pops into their heads.  This goes for the newbies too who don't
bother
> reading any documentation or even hitting Google before firing up their
MUA
> to blow their question to however many thousands of people read this list.
>
> Let me re-iterate again -- Asking for help getting * and BV to talk is
good,
> it's healthy and it makes business better for BV and provides another
> connection point for *.  This is good.  Spamming the list with what seems
> like endless status reports about BV, *especially* once the fucking
> connection has been set up and has been shown to work is *not* good.  It's
> even WORSE when these goddamned reports are coming in several times a day!
>
> I understand and even agree with your point, to a point -- can you even
see my
> side of the argument?

Yes... I agree with you... Also to a point... However... This is useless...
We're doing the same thing you were talking about even now... But at least
we've started another thread in which to do it...

Also I realize that BV is supporting asterisk for business purposes.. I
realize that it's not all philanthropic... almost nothing is nowadays...
however again, they don't have to do it and most ITSPs simply do not... or
are not smart enough to...  That's all I was saying...

I probably should have kept my mouth shut but it frustrates me... we get
these people who are afraid to post on the list because they fear they will
get flamed for asking a fucking question... Your post doesn't directly do
that, I guess it just set me off...

    -Thanks for putting up with me...
    -Chris