[Asterisk-Users] Same username on SIP & IAX?
Chris A. Icide
chris at netgeeks.net
Thu Apr 29 13:55:38 MST 2004
Brian,
While this will work (although I'm not sure if or what the limitation on
number of tech/chan is in a single Dial command), it can get somewhat
cumbersome to manage when you get past a certain number of phones you would
like to ring.
I think most people would suggest using queues and agents as an option to
create groups for answering calls like you mentioned below.
There is also the option of defining pickup groups (search wiki for
pickupgroup), but that doesn't create a system to ring multiple phones,
just allows other users to answer a phone that is ringing from any phone in
the pickup group.
-Chris
On 12:45 PM 4/29/2004, Brian D'Arcy wrote:
>Carlton and Chris,
>
>Thank you both for your responses! This is exactly what I was looking
>for.
>
>On a side note, is this the appropriate way to do "call groups" or
>"workgroups" which contain multiple members? IE: Setup a workgroup
>extension such as 4000 for sales, and then in the definition, include
>each of their variables? IE:
>[globals]
>4000 => ${BDARCY}&${PERSON1}&${PERSON2}&etc.....
>
>Thanks again for the quick response!
>
>Brian D'Arcy
>
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