[Asterisk-Users] Questions about alarm reporting in Asterisk

[James Golovich]

On Wed, 21 Apr 2004, Clif Jones wrote:

> I am currently helping a friend build an Asterisk PBX that spans
> several cities using anything from T1s to DSL connections to
> link remote SIP phones, IAX gateways, etc. to a central Asterisk
> PBX server that serves up voicemail, features, etc.  The biggest problem
> that I have had with this system appears to be the leading problem that
> my day job company finds with their VOIP deployments:  Most common
> problems are on the infrastructure network but are reported as "phone system
> problems" because that is the piece that the customer directly interacts 
> with.
> I'm interested in hearing success stories in tying things like Asterisk 
> YELLOW
> and RED alarms and network problems into a central alarm reporting solution.
> 
> The most common problems that I have found are:
> 1. Someone unplugs a X100P from the Dmarc and nobody knows until people
>     complain that calls are not coming in.
> 2. A network span goes down and nobody knows until they can't send or 
> receive
>     calls on that span.
> 
> Here are some ideas that I have thought about so far:
> 1. Installing a basic SNMP agent on each Linux box and using a central SNMP
>     manager to monitor each node.  This would give notice when a remote 
> node became
>     isolated from the monitoring network.
> 2. Rolling in Asterisk alarm logs into a syslog server or even as SNMP 
> traps.
> 

The manager interface sends events when a channel/span goes into alarm.
A simple app collecting this data should be able to handle this for you

James