[Asterisk-Users] VoicePulse Connect Problems

[Isaac McDonald]

Robert Jackson wrote:

>Just a quick couple of questions for ya'll.  
>
>1) Does anyone know if VoicePulse Connect will be supporting dtmf tones?
>I have had a terrible time getting a hold of anyone over there, and I
>need this functionality before I can migrate to * completely.
>
>2) Are there currently any problems with inbound DID's?  Everything is
>setup properly in *, but I am not able to receive inbound calls, through
>VoicePulse of course.  It was working properly yesterday, and without
>changing anything it stopped working.
>
>Thanks in advance,
>
>Robert Jackson
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I have two incoming DID's from Voicepulse. The first one I set up over 3 
months ago and has been working fine, including incoming DTMF. The 
second one I ordered last week in the Birmingham, AL market, its a new 
rate center, DTMF does not work on this DID. I e-mailed support on this 
issue and have yet to get a response. Is your DID in a of of their new 
markets by chance?

Isaac