[Asterisk-Users] Zaptel/PRI problem

tan at yointernet.com tan at yointernet.com
Sat Apr 10 09:42:10 MST 2004


Hi,

Glad that your problem was solved, but we are still exerpiencing a
similar problem but our interrupts show:

  0:     162034          XT-PIC  timer
  1:        234          XT-PIC  keyboard
  2:          0          XT-PIC  cascade
  5:        782          XT-PIC  eth1
  7:       7448          XT-PIC  eth0
  8:          1          XT-PIC  rtc
 10:          0          XT-PIC  usb-ohci
 11:      19330          XT-PIC  ide0, ide1
 12:        468          XT-PIC  PS/2 Mouse
 14:          0          XT-PIC  ide2
 15:     967550          XT-PIC  t1xxp
NMI:          1
ERR:          0

Any ideas?
Tan


-----Original Message-----
From: asterisk-users-admin at lists.digium.com
[mailto:asterisk-users-admin at lists.digium.com] On Behalf Of
willy at yponeinc.com
Sent: 10 April 2004 17:23
To: asterisk-users at lists.digium.com
Subject: Re: [Asterisk-Users] Zaptel/PRI problem


To the list ...
The problem appears to be fixed.  Short answer: interrupts. When looking
at cat /proc/interrupts it was seen that the wct1xxp card was sharing
interrupts with a.o. the eth0 main ethernet driver. The solution we
simple: move the T1 card to another PCI slot. Upon checking cat
/proc/interrupts again, the card now had its very own interrupt.  So far
I have NOT seen any PRI notices or warnings.  User experience has been
limited due to a light workload on Friday, and, of course, this being
Easter weekend. Since this is such a recurring problem (from witnessing
list postings), perhaps digium should have a notice or something about
this when they ship the cards out.  Especially a relative newbie (first
T1 on an asterisk box) like me is likely to even look at this interrupts
situation. 
Especially when there are other issues (zaptel.conf and
zapata.conf) to get a functional system.  
Maybe this deserves a wiki input.  In any case,
Happy Easter
WW
 
----- Original Message Follows -----
> Dimitri,
> I just got off the phone with digium. Here's what I (from
> my notes) the event codes mean
> Event 4: Alarm detected
> Event 5: Alarm cleared
> Event 6: Abort HDLC Frams
> Event 8: Bad HCS
> The 6 & 8 which occur sporadically are possibly causing
> the observed symptoms.
> Now ... what causes 6 & 8 is the question.
> Interrupt conflicts was one suggested possibility.
> Another possibility is 'stuff' from the Telco which is not
> understood / mis-understood by the driver.
> I'll keep the list posted.
> Willy
> 
> ----- Original Message Follows -----
> > Dear Willy
> >     i notice the same problem with my E100P using the latest cvs 
> > zaptel driver i  have try every type of config in /etc/zaptel.conf 
> > to check if i have missed something in timing conf but nothing... 
> > Digium help...
> > :-) thanks in advance Dimitri
> > 
> > On Thursday 08 April 2004 23:07, willy at yponeinc.com
> > > wrote: Chris,
> > > Thank you for posting this.  Since it concerns my 'production' 
> > > system, let me comment.  After 'downshifting' to a previous 
> > > release (for no good reason other than desperation and teh fact 
> > > that an earlier list entry had commented that it cleared up
> > > the problems) I am sad to report that the system
> > > failed again. Miscellaneous throughout the day:
> > > Apr  8 13:41:27 WARNING[-1210639440]: PRI: Read on 32
> > > failed: Unknown error 500
> > > Apr  8 13:41:27 NOTICE[-1210639440]: PRI got event: 8
> > > on span 1
> > > Apr  8 13:41:27 WARNING[-1210639440]: PRI: Read on 32
> > > failed: Unknown error 500
> > > Apr  8 13:41:27 NOTICE[-1210639440]: PRI got event: 6
> > > on span 1
> > > Apr  8 13:42:07 WARNING[-1210639440]: PRI: Read on 32
> > > failed: Unknown error 500
> > > Apr  8 13:42:07 NOTICE[-1210639440]: PRI got event: 8
> > > on span 1
> > > Apr  8 16:44:01 WARNING[-1210631248]: PRI: Read on 34
> > > failed: Unknown error 500
> > > Apr  8 16:44:01 NOTICE[-1210631248]: PRI got event: 6
> > > on span 1
> > > Apr  8 16:44:01 WARNING[-1210631248]: PRI: Read on 34
> > > failed: Unknown error 500
> > > Apr  8 16:44:01 NOTICE[-1210631248]: PRI got event: 6
> > > on span 1
> > >
> > > Then this -- possibly not related ?
> > >
> > > Apr  8 16:51:45 WARNING[-1137157200]: Maximum retries exceeded on 
> > > call a642d825c89f2f78 at 192.168.5.188 for seqno 102 (Request)
> > > Apr  8 16:51:45 WARNING[-1137157200]: Maximum retries
> > > exceeded on call a642d825c89f2f78 at 192.168.5.188 for
> > > seqno 103 (Request)
> > > Apr  8 16:51:45 WARNING[-1137157200]: Maximum retries
> > > exceeded on call a642d825c89f2f78 at 192.168.5.188 for
> > > seqno 104 (Request)
> > > Apr  8 16:51:46 WARNING[-1137157200]: Maximum retries
> > > exceeded on call a642d825c89f2f78 at 192.168.5.188 for
> > > seqno 105 (Request)
> > >
> > > And finally, I'll show you a RESTART log
> > >
> > > Apr  8 17:41:32 WARNING[-1085030272]: Ignoring port
> > > for now Apr  8 17:41:33 WARNING[-1085030272]: XXX I
> > > don't work right with non-full duplex sound cards XXX
> > > Apr  8 17:41:33 WARNING[-1189983312]: Read error on
> > > sound device: Resource temporarily unavailable
> > > Apr  8 17:41:33 ERROR[-1085030272]: Unable to load
> > > config iax1.conf
> > > Apr  8 17:41:38 NOTICE[-1221452880]: Alarm cleared on channel 1
> > > Apr  8 17:41:38 NOTICE[-1221452880]: Alarm cleared on
> > > channel 2
> > > Apr  8 17:41:38 NOTICE[-1221452880]: Alarm cleared on
> > > channel 3
> > > Apr  8 17:41:38 NOTICE[-1221452880]: Alarm cleared on
> > > channel 4
> > > Apr  8 17:41:38 NOTICE[-1221452880]: Alarm cleared on
> > > channel 5
> > > Apr  8 17:41:38 NOTICE[-1221452880]: Alarm cleared on
> > > channel 6
> > > Apr  8 17:41:38 NOTICE[-1221452880]: Alarm cleared on
> > > channel 7
> > > Apr  8 17:41:38 NOTICE[-1221452880]: Alarm cleared on
> > > channel 8
> > > Apr  8 17:41:38 NOTICE[-1221452880]: Alarm cleared on
> > > channel 9
> > > Apr  8 17:41:38 NOTICE[-1221452880]: Alarm cleared on
> > > channel 10
> > > Apr  8 17:41:38 NOTICE[-1221452880]: Alarm cleared on
> > > channel 11
> > > Apr  8 17:41:38 WARNING[-1210963024]: PRI: Read on 32
> > > failed: Unknown error 500
> > > Apr  8 17:41:38 NOTICE[-1210963024]: PRI got event: 5
> > > on span 1
> > > Apr  8 17:49:10 WARNING[-1221452880]: Detected alarm
> > > on channel 1: Red Alarm
> > > Apr  8 17:49:10 WARNING[-1221452880]: Detected alarm
> > > on channel 2: Red Alarm
> > > Apr  8 17:49:10 WARNING[-1221452880]: Detected alarm
> > > on channel 3: Red Alarm
> > > Apr  8 17:49:10 WARNING[-1221452880]: Detected alarm
> > > on channel 4: Red Alarm
> > > Apr  8 17:49:10 WARNING[-1221452880]: Detected alarm
> > > on channel 5: Red Alarm
> > > Apr  8 17:49:10 WARNING[-1221452880]: Detected alarm
> > > on channel 6: Red Alarm
> > > Apr  8 17:49:10 WARNING[-1221452880]: Detected alarm
> > > on channel 7: Red Alarm
> > > Apr  8 17:49:10 WARNING[-1221452880]: Detected alarm
> > > on channel 8: Red Alarm
> > > Apr  8 17:49:10 WARNING[-1221452880]: Detected alarm
> > > on channel 9: Red Alarm
> > > Apr  8 17:49:10 WARNING[-1221452880]: Detected alarm
> > > on channel 10: Red Alarm
> > > Apr  8 17:49:10 WARNING[-1221452880]: Detected alarm
> > > on channel 11: Red Alarm
> > > Apr  8 17:49:10 WARNING[-1210963024]: PRI: Read on 32
> > > failed: Unknown error 500
> > > Apr  8 17:49:10 NOTICE[-1210963024]: PRI got event: 4
> > > on span 1
> > > Apr  8 17:49:18 NOTICE[-1221452880]: Alarm cleared on
> > > channel 1
> > > Apr  8 17:49:18 NOTICE[-1221452880]: Alarm cleared on
> > > channel 2
> > > Apr  8 17:49:18 NOTICE[-1221452880]: Alarm cleared on
> > > channel 3
> > > Apr  8 17:49:18 NOTICE[-1221452880]: Alarm cleared on
> > > channel 4
> > > Apr  8 17:49:18 NOTICE[-1221452880]: Alarm cleared on
> > > channel 5
> > > Apr  8 17:49:18 NOTICE[-1221452880]: Alarm cleared on
> > > channel 6
> > > Apr  8 17:49:18 NOTICE[-1221452880]: Alarm cleared on
> > > channel 7
> > > Apr  8 17:49:18 NOTICE[-1221452880]: Alarm cleared on
> > > channel 8
> > > Apr  8 17:49:18 NOTICE[-1221452880]: Alarm cleared on
> > > channel 9
> > > Apr  8 17:49:18 NOTICE[-1221452880]: Alarm cleared on
> > > channel 10
> > > Apr  8 17:49:18 NOTICE[-1221452880]: Alarm cleared on
> > > channel 11
> > > Apr  8 17:49:18 WARNING[-1210963024]: PRI: Read on 32
> > > failed: Unknown error 500
> > > Apr  8 17:49:18 NOTICE[-1210963024]: PRI got event: 5
> > > on span 1
> > >
> > > Can someone PLEASE interpret these messages?
> > > BTW: Calls & messages to digium support have gone
> > unanswered >
> > > :(
> > >
> > > TIA
> > > Willy
> > >
> > >
> > > ----- Original Message Follows -----
> > >
> > > > Just a note to the list, this problem still seems to exist as 
> > > > late as  2004-04-07.
> > > >
> > > > Symptoms as we have seen it are this.  System runs along just 
> > > > fine, no  errors.  At some random interval, not based upon time,

> > > > and not apparently based upon call load, sound drops out on all 
> > > > calls made over the Zap (T1  PRI interface in our case
> > > > T100P card).  Any new calls made or received from 
> > > > this time forward have no sound.  The problem is
> > > > temporarily fixed by a  shutdown and restart of the
> > > asterisk code. >
> > > > This will be a major issue for anyone who is
> > > > installing or upgrading a  system using a T1 card
> > > > (our experience is with the single port digium card,  but 
> > > > previous postings concerning this issue indicate the problem 
> > > > exists  with the 4 port as
> > > well). >
> > > > A temporary work around has been to fall back to the CVS version

> > > > 2004-03-05  10:28 for zaptel and  asterisk. We've just upgraded 
> > > > (downgraded) from the  current versions to the march 5th 
> > > > versions and will be watching to see if  the problem goes away.
> > > >
> > > > Here are some of the error messages we are seeing:
> > > >
> > > > Apr  5 07:57:01 WARNING[-1200284752]: PRI: Read on
> > > > 31 failed: Unknown error 500 Apr  5 07:57:01
> > > > NOTICE[-1200284752]: PRI got event: 8 on span 1
> > > >
> > > > Apr  6 07:10:28 WARNING[-1200215120]: PRI: Read on
> > > > 29 failed: Unknown error 500 Apr  6 07:10:28
> > > > NOTICE[-1200215120]: PRI got event: 5 on span 1
> > > >
> > > > Apr  6 14:22:23 WARNING[-1200260176]: PRI: Read on
> > > > 29 failed: Unknown error 500 Apr  6 14:22:23
> > > > NOTICE[-1200260176]: PRI got event: 6 on span 1
> > > >
> > > > Apr  6 14:53:17 WARNING[-1200165968]: PRI: Read on
> > > > 30 failed: Unknown error 500 Apr  6 14:53:17
> > > > NOTICE[-1200165968]: PRI got event: 5 on span 1
> > > >
> > > > Apr  7 15:00:26 WARNING[-1210471504]: PRI: Read on
> > > > 64 failed: Unknown error 500 Apr  7 15:00:26
> > > > NOTICE[-1210471504]: PRI got event: 5 on span 1
> > > >
> > > > Apr  7 20:33:52 WARNING[-1210508368]: PRI: Read on
> > > > 55 failed: Unknown error 500 Apr  7 20:33:52
> > > > NOTICE[-1210508368]: PRI got event: 8 on span 1
> > > >
> > > > Apr  8 09:42:15 WARNING[-1210725456]: PRI: Read on
> > > > 32 failed: Unknown error 500 Apr  8 09:42:15
> > > > NOTICE[-1210725456]: PRI got event: 5 on span 1
> > > >
> > > > -Chris
> > > >
> > > > On 03:14 AM 3/30/2004, Tais M. Hansen wrote:  >-----BEGIN PGP 
> > > > SIGNED MESSAGE-----
> > > >  >Hash: SHA1
> > > >  >
> > > >  >Hi.
> > > >  >
> > > >  >I'm getting the following error at random
> > > intervals on >
> > > > my TE410P with  Asterisk
> > > >
> > > >  >CVS-03/30/04-11:49:01-CEST.
> > > >  >
> > > >  >I have two spans active, one connected to my Telco
> > > , the >
> > > > other to a Siemens
> > > >
> > > >  >PABX. Both spans display this behavior at random
> > > >
> > > > intervals.
> > > >
> > > >  >All calls are dropped when this happens. Spans are
> > > not >
> > > > necessarily in use  when
> > > >
> > > >  >this happens.
> > > >  >
> > > >  >
> > > >  >Mar 30 12:01:41 WARNING[81926]: chan_zap.c:6017
> > > >
> > > > zt_pri_error: PRI: Read  on 72
> > > >
> > > >  >failed: Unknown error 500
> > > >  >Mar 30 12:01:41 NOTICE[81926]: chan_zap.c:6733
> > > >
> > > > pri_dchannel: PRI got  event: 4
> > > >
> > > > <snip>
> > > >
> > > > _______________________________________________
> > > > Asterisk-Users mailing list Asterisk-Users at lists.digium.com
> > > >
> > > >
> > http://lists.digium.com/mailman/listinfo/asterisk-users
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> > http://lists.digium.com/mailman/listinfo/asterisk-users
> > > > Willy Wouters
> > > ypOne Publishing
> > >
> > > _______________________________________________
> > > Asterisk-Users mailing list
> > > Asterisk-Users at lists.digium.com
> > >
> > >
> http://lists.digium.com/mailman/listinfo/asterisk-users To
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> Willy Wouters
> ypOne Publishing
> 
> _______________________________________________
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Willy Wouters
ypOne Publishing

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