[Asterisk-Users] Announced Call Transfer

[Nate Clifford]

Since you guys are on this topic already.. 
We had a Braxtel switch and a call would come in and then if you needed
to transfer the caller to someone outside the office to a number
unrelated to our company we would have to tie up two of our lines in our
switch while their conversation took place. It sounds like you guys are
talking about inner office transfers but is it possible to make asterisk
do a flash hook transfer vs. a 2Bchannel transfer so that the call
continues for the two outside folks and not the asterisk switch?


-----Original Message-----
From: asterisk-users-admin at lists.digium.com
[mailto:asterisk-users-admin at lists.digium.com] On Behalf Of Shaun Ewing
Sent: Wednesday, October 15, 2003 7:36 AM
To: asterisk-users at lists.digium.com
Subject: Re: [Asterisk-Users] Announced Call Transfer

> Which telephones support this requirement and is it possible to have a
> more expensive phone in reception but leave the other people on the
cheap
> Grandstream phones?

The Cisco 7960s and 7940s (what we use) support this just fine.

You have two options on the soft keys when in a call "Trnsfer" and
"BlndXfr".

Trnsfer allows you to dial a number, announce and then press "Trnsfer"
again
to transfer the call (or disconnect and return to the original call).

BlndXfr does exactly that - transfers the call without an announcement.

If reception is the only place that needs the announced transfer, you
may
wish to consider getting one of these phones (or more - depending on
budget). They're a bit on the expensive side, but they're excellent
phones.

-Shaun

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