[Asterisk-Users] IVR Questions?

[Joe Dennick]

I failed to mention in my original post that I've looked at perl through
AGI, but haven't yet found a function that allows me to capture digits
to a variable that I can then manipulate.  I probably should also
mention that I'm not a programmer-type, although I can usually muddle
through simple scripts for smaller uses like this one.  Can you suggest
which function I would use?

-----Original Message-----
From: asterisk-users-admin at lists.digium.com
[mailto:asterisk-users-admin at lists.digium.com] On Behalf Of Mark Hagler
Sent: Sunday, October 05, 2003 9:57 PM
To: asterisk-users at lists.digium.com
Subject: RE: [Asterisk-Users] IVR Questions?



Look into AGI, and the associated AGI interface perl module.   The
interface is super easy to use in perl to gather digits and perform your
own logic.

 


  _____  


From: asterisk-users-admin at lists.digium.com
[mailto:asterisk-users-admin at lists.digium.com] On Behalf Of Joe Dennick
Sent: Sunday, October 05, 2003 5:54 PM
To: asterisk-users at lists.digium.com
Subject: [Asterisk-Users] IVR Questions?

 

I'm fairly new to Asterisk, but I've been searching the archives
extensively and haven't seen much information on using IVR for more than
menus.  I'd like to prompt a caller to enter his ID (employee, customer,
account, etc). The business use I have in mind requires a five-digit ID.
Then I need to be able to capture the ID entered, validate it (probably
by playing it back with say-digit) and then store the five-digit ID into
a variable that I can pass to another program.  

 

Obviously, what we're aiming for is CTI.  Once I have the Customer ID, I
should be able to grab that customer's information from a database and
pass it along with the call to the next available agent in a queue.  

 

I've noticed that its pretty easy to incorporate perl scripts into
Asterisk, but I haven't seen an answer to capturing dialed digits.


Thank you for your help!

-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20031006/3667b579/attachment.htm