[Asterisk-Users] Timeout feature in queues.conf does not seem to work

[Panagidou Anna]

Hello again,

I have noticed with Queues and roundrobin policy that if even if a
timeout is set for a queue, Asterisk keeps ringing  an available member
of the queue after the timeout expires. This continues a few times
before the next available agent is tried.

I am using CVS of August 17 but I have read in the list that roundrobin
worked fine since earlier in August. Does anyone know if this has been
fixed in earlier CVS or is it supposed to work like this?


 outgoing agentcall, to agent '8601', on 'Local/4302 at default-9665,1'
    -- Executing Dial("Local/4302 at default-9665,2",
"OH323/h323:BYEXTENSION at 10.0.100.112") in new stack
    -- Called 8601
    -- Called h323:4302 at 10.0.100.112
    -- Nobody picked up in 15000 ms
    -- Hungup 'H323:17087'
  == Spawn extension (default, 4302, 1) exited non-zero on
'Local/4302 at default-9665,2'
    -- outgoing agentcall, to agent '8601', on
'Local/4302 at default-215c,1'
    -- Executing Dial("Local/4302 at default-215c,2",
"OH323/h323:BYEXTENSION at 10.0.100.112") in new stack
    -- Called 8601
    -- Called h323:4302 at 10.0.100.112
    -- Nobody picked up in 15000 ms
    -- Hungup 'H323:17088'
  == Spawn extension (default, 4302, 1) exited non-zero on
'Local/4302 at default-215c,2'
    -- outgoing agentcall, to agent '8601', on
'Local/4302 at default-ee1a,1'
    -- Executing Dial("Local/4302 at default-ee1a,2",
"OH323/h323:BYEXTENSION at 10.0.100.112") in new stack
    -- Called 8601
    -- Called h323:4302 at 10.0.100.112
    -- Stopped music on hold on H323:5404
== Spawn extension (vservices, 5512, 5) exited non-zero on 'H323:5404'
    -- Hungup 'H323:17089'
  == Spawn extension (default, 4302, 1) exited non-zero on
'Local/4302 at default-ee1a,2'
    -- Hungup 'H323:5404'


Thanks in advance,

Anna


Anna Panagidou 
Technology Department
Hellas On Line
Agiou Konstantinou 59-61
15124, Maroussi
Tel. no: (+30210)  8762309
E-mail address: anpanag at hol.net