[Asterisk-Users] App queue and all Agent busy

[Philipp von Klitzing]

Hi!

> but when both Agents are busy then still the called party does not get a 
> busy signal.
> 
> What I`d want is when both Agents are busy that the caller gets a busy, 
> not the long tones, like the phone is ringing, but nobody answers it ( 
> this is how this works now)
> Any Ideas?

Method 1: Configure the queue to only take two callers

Method 2: Don't use queues at all and instead use a simple Dial() in 
extensions.conf where you dial both agents extensions like

exten => 1000,1,Dial(SIP/john&SIP/mary)
exten => 1000,2, ... unavailable ...
exten => 1000,102, ... busy ...

Cheers, Philipp