[Asterisk-Users] Putting call on hold

[mattf]

Hello,

We just did our own home-made, poor-man's  Asterisk single-extension call
parking. It involves using several extensions that have MusicOnHold and then
using a client interface to send Manager:Redirect calls to send the parked
call to a specific extension:

exten => 871,1,Answer
exten => 871,2,MusicOnHold(default)
exten => 872,1,Answer
exten => 872,2,MusicOnHold(default)
...

Then we have our Perl/TK module see which of those extensions are busy and
they show up on a list for people to have directed to their local
extensions. then the client app sends  a redirect command to the manager
interface of Asterisk:

Action: Redirect
Channel: Zap/3-1
Exten: 123
Context: default
Priority: 1

I'm still cleaning up the client code, but it will be released before the
end of the month on Sourceforge. Here are some of the other things I have
added to the code:
- Recording of any Zap channel by extension they are connected to at the
click of a button
- A refreshing list of active Zap channels
- dialing a number by entering in a number or selecting from a list of
recently dialed numbers and clicking a DIAL button
- Asterisk based conference-calling of up to 6 external channels(even on
single-line phone)
- Admin section that allows you to Hangup any Zap channel at the click of a
button
- Call Parking and retrieval from specific extensions
- Runs on Linux and Windows


MATT---

-----Original Message-----
From: PBX [mailto:pbx at tuxnetworking.com]
Sent: Monday, November 10, 2003 10:21 PM
To: asterisk-users at lists.digium.com
Subject: RE: [Asterisk-Users] Putting call on hold


Pressing hold and the user hears music...

-----Original Message-----
From: asterisk-users-admin at lists.digium.com
[mailto:asterisk-users-admin at lists.digium.com] On Behalf Of Rich Adamson
Posted At: Friday, November 07, 2003 9:56 PM
Posted To: Asterisk User Group
Conversation: [Asterisk-Users] Putting call on hold
Subject: RE: [Asterisk-Users] Putting call on hold


May be I'm missing something here; there seems to be two different
approaches to MusicOnHold.  The first is simply any station pressing the
hold button and the holding party hearing music. That seems to be rather
automatic and relies on a single musiconhold.conf statement.

The second approach is streaming music to a station on a rather constant
basis, and that requires a couple of extra * steps.

Which is that you that you're looking to accomplish?

------------------------
> Ok.. Example.. I can put them into extension 123 playing MusicOnHold, 
> but how would I retreive the call when I need to get the caller back?
> 
> This is to be done on a analog phone.
> 
> -----Original Message-----
> >Is there a way to put a call on hold and play music on hold with out
> >using the park app?
> 
> There is a "MusicOnHold" extension that is like park, except that you 
> can never take them off hold.
> 
> Most SIP phones also have the ability to put a call on hold and tell *

> to start playing music. The SNOM 200 does this in version 1.16, but 
> not in version 2.0beta (so far, I haven't tested it recently), and the

> Xten softphone does as well.
> 


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