[Asterisk-Users] Red Alarm

Brian D Heaton bdheaton at c4i2.com
Tue Nov 4 12:54:32 MST 2003


I hit send too quickly.  When you say the telco checked the line what
did they do?  In the US the telco would loop up the NIU (also called
SmartJack) and run a quick bit-error rate test (BERT) to it.  I'm
guessing a similar device exists on South American circuits.  Your 250'
of coax, balun, and patch cable are between the NIU and your equipment. 
Thus, the telco test will only test up to their demarcation point rather
than testing your internal cabling too.  If you have a loose BNC
connector on your coax or its gotten crimped somewhere along its run you
will have the symptoms you describe.

If you can take it out of service for a bit I'd pop a loopback up using
on the RJ45 side of the balum (baloon) and see if they can run a clean
BERT to that for about an hour.  If you've got an intermittent problem
you should at least take a few CRCs in that time period.
			THX/BDH


On Tue, 2003-11-04 at 05:02, Eduardo Goncalves wrote:
> 	My telco checked the circuit last night and didn't find anything
> wrong.
> 	Now I'm lost. What should I check to find what's going on?





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