[Asterisk-Users] Newbie please help!

[Wasim Baig]

On Sun, 23 Mar 2003, Gary Ruddock wrote:

> I wanted to get the E100 digium hardware and use asterix but what concerns 
> me is the telephonists interface. What software is available that links with 
> asterix, can display a list of wating calls and will allow me to open a 
> dynamically generated URL in a browser.

i presume you mean the client interface, at the moment you have a number 
of options, but the best one is gnophone, since it has mozilla-embedded 
and you can open any webpage, and pass information like CLID to it, 
moreover its designed for * :)

you could also use any other SIP / IAX / H.323 client and hack that 
together with a http or other browser

however, the E100 interface will only come into play if you have an E1 
coming in from the telco... if you have POTS lines (standard analog phone 
lines) then for four lines you might want to put 4 x X100P PCI cards, or 
invest in a T100P and a channel bank (since the T1 channel banks are far 
cheaper)

> I gave seen gnophone and gnomeeting. Could I get asterix to send a url and 
> telephone to a voip client like gnophone and could the gnophone user then 
> click that link and answer at the same time maybe?

in a word, yes, * is a pretty good option for a call-center environment, 
afaik, the only decent open-source option

--
Mirza Wasim Baig | Principal Consultant | Convergence Business Systems
VOX: +92(51)282-0628 x7400 | FAX: +92(51)282-0621 | IAX: (700)282-0628