[Asterisk-Users] Build a complex IVR?
it
info at itwav.com
Fri Mar 14 13:58:52 MST 2003
----- Original Message -----
From: "Chris Albertson" <chrisalbertson90278 at yahoo.com>
To: <asterisk-users at lists.digium.com>; <Asterisk-Users at lists.digium.com>
Sent: Thursday, March 13, 2003 8:49 AM
Subject: Re: [Asterisk-Users] Build a complex IVR?
>
> What is "complex"? If all you need is a menus tree with static
> menus (that is, the options are fixed) then the menus system
> built-into Asterisk would work.
>
> But if you want to serve up dynamic content, like custom menus
> for each caller based on products they may have purchced from you
> or what accounts they have with you that you querry out of a
> database based on caller ID then you need more.
>
> I don't concider staic menu trees "complex" For complex
> IVR I'm looking into VXML or "Voice XML". It doesn't look to hard to
> integrate a VXML processor into Asterisks and one you've got that,
> serving up dynamic content is like serving up dynamic, multi-teir
> web pages.
>
>
> --- it <info at itwav.com> wrote:
> > Hi,every one!
> > I would like to know if Asterisk could be used to build a IVR
> > with complex flow? To provide a complex sample would be appreciated.
> >
> > Regards.
> >
> > john
> >
>
>
> =====
> Chris Albertson
> Home: 310-376-1029 chrisalbertson90278 at yahoo.com
> Cell: 310-990-7550
> Office: 310-336-5189 Christopher.J.Albertson at aero.org
> KG6OMK
>
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