[Asterisk-Users] AgentLogin

[asterisk at billheckel.com]

Asterisk's standard queue agent application requires that the phone stay off hook the whole time. 
You get a beep in your ear when a call comes in, not a ring.

Bill

Reece Anderson wrote:
> Hi,
> 
> We recently installed asterisk too replace our office PABX, however we
> are finding it hard to get documentation on the way Agents login.
> 
> In the agents.conf we have setup a user of agent => 1003,4444,Test. In
> the extentions.conf file we have added in exten => 9,1,AgentLogin.
> 
> We can dial 9 and key in the uid and password which logs us in. The
> asterisk CLI confirms it is login, but when we hangup the phone we are
> logged out.
> 
> Is there anyway we can setup an extention for eg #61 so a user can call
> #61 from a phone key in the uid and password login, then when they are
> finished sometime latter call #61 again and logout.
> 
> Just wondering if there is any way to stay login for a period so we can
> assign users to some queues.
> 
> Thank You
> 
> Reece Anderson
> 
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