[Asterisk-Users] Queue and Agents in CVS

[John Congdon]

Every time I have upgraded via CVS in last few weeks, the
queue and agent program doesn't appear to function together.

The calls are not getting passed:  Agent 308 is logged in and idle.
Yet I have a customer that has been on hold for over 8 minutes.

Any Ideas?

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pbx*CLI> show agents
301          (Lee) not logged in (musiconhold is 'default')
302          (Michelle) not logged in (musiconhold is 'default')
303          (Jennifer) not logged in (musiconhold is 'default')
304          (Collie) not logged in (musiconhold is 'default')
305          (Robert) not logged in (musiconhold is 'default')
306          (Delores) not logged in (musiconhold is 'default')
307          (Abbie) not logged in (musiconhold is 'default')
308          (Reggie) logged in on Zap/65-1 is idle (musiconhold is 
'default')
309          (Jason) not logged in (musiconhold is 'default')
pbx*CLI> show queues
PillNetwork  has 2 calls (max unlimited)
    Members:
       Agent/301
       Agent/302
       Agent/303
       Agent/304
       Agent/305
       Agent/306
       Agent/307
       Agent/308
       Agent/309
    Callers:
       1. Zap/25-1 (wait: 8:29)
       2. Zap/26-1 (wait: 0:42)