[Asterisk-Users] IVR problem from PSTN phone

Steven Critchfield critch at basesys.com
Fri Jul 4 07:51:42 MST 2003


On Fri, 2003-07-04 at 07:38, Andrzej Radke wrote:
> Hello all !
> 
> I have a problem with my IVR  with terminate connection from PSTN phone 
> Here is my configuration
> 
> extension.conf
> [ivri]
> ;exten => s,1,Wait(1)
> exten => s,1,Answer
> ;exten => s,2,DigitTimeout(5)
> ;exten => s,3,ResponseTimeout(10)
> exten => ivr,1,Background(demo-congrats)
> exten => 1,1,MP3player,/mnt/linux/mp3/song/04.mp3
> exten => 2,1,MP3player,/mnt/linux/mp3/song/02.mp3
> exten => 3,1,MP3player,/mnt/linux/mp3/song/01.mp3
> exten => h,1,Hangup
> 
> When I call from Internet using SIP i can chose everything what I want
> but I have to press keys 1 or 2 or 3 twice for change my song
> Why ?   

This is due to the first DTMF being used to terminate the song, and the
second should change it. 

> The termination this connection is good
> 
> When I call from PSTN I can chose everything what want but I have this 
> same problem with amount pressed butons (also twice)

Same as above.

> Addictionaly I have a problem with terminate this connection
> When I hang up the port on my VoIP/Gateway (C2600 + FXO ) is still busy.


> What can I do for terminate my connection when it is really ended ?

Check to see if you have disconnect supervision. This is a normal
problem of analog lines.

-- 
Steven Critchfield <critch at basesys.com>




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