[Asterisk-Users] Call Transfer Announcement

[Steven Critchfield]

On Fri, 2003-02-28 at 09:52, Matthew S. Hill wrote:
> Does anybody know how to announce a transfer with asterisk?
> 
> Example:
> 
>     Call is established between A and B. A then wants to transfer B to C.
>     On many switches when A transfers B to C, first B is placed on hold,
>     then A and C are bridged, and A announces to C that B would like to
>     talk to them. A then Hangs up and B and C are brigded.

Call established between A and B. A wants to transfer B to C. A flash
hooks the phone, dials extension, or number to get connected to C and
announces intent to transfer. A then flash hooks again, and proceeds to
introduce C and B, then bows out of the conversation by hanging up. This
method uses the 3 way calling function.

Call established between A and B. A wants to transfer B to C. A flah
hooks the phone, dials extension 700 and listens for number to be
repeated. Then A hangs up phone, then places call to C, and announces
call. At this point A and C have handed off the call. C then can dial
the number that was read to A and be connected to B. This uses the call
parking function of asterisk. It is beneficial if C needs a moment to
compose before picking up the line and A doesn't need to be tied up.
There is also a variation of this where A parks the call, then goes to a
new location where A dials the parked location of the call and is able
to retrieve the call at a new location. Beneficial if you are not at
your desk, but still was routed the call.

-- 
Steven Critchfield  <critch at basesys.com>