[Asterisk-Users] Asterisk/IVR Newbie

[Steven Critchfield]

On Fri, 2003-02-28 at 09:31, Tyrone Mills wrote:
> Hello All,
>  
> I'm new to Asterisk/IVR and this list. I know this is the 'users'
> list, but the 'dev' list seems dead and this list seems to have a bit
> of dev related traffic, as well as some very knowledgeable members.
>  
> I have a hopefully simple question:
>  
> I want to create an IVR system that places outbound calls to deliver a
> message to clients. For example, the system places a call to a client
> and plays the following message: "Your delivery has arrived, it can be
> picked up after 3pm today".
>  
> Something like that. Allow the user to have the message repeated, and
> then hangup. I've been looking at the Asterisk Developers Kit, is this
> what I should be looking at?
>  
> For what I need, is the X100P more than I need? Not enough? Just
> right?

This was really the best place for this question. This is a asterisk use
question, not developing new features.

If all you need is 1 outbound call at a time then the X100P could very
well be what you need. It allows you to generate calls to the PSTN. 

What you are requesting looks a lot like the feature of sample.call.
Some outside stimulise creates a file that goes in
/var/spool/asterisk/outgoing and asterisk sees this file and attempts to
dial the line specified. At the point of answer asterisk transfers the
call to a predetermined extension. This extension could be either a
generic message with company name and reason for calling, or be passed
into AGI to also look up information to either be pieced together from
recorded samples, or use festival to make recordings on the fly.

All of this can be accomplished on a X100P. If you need larger capacity,
then you can think of adding more X100Ps, or start looking digital.
-- 
Steven Critchfield  <critch at basesys.com>