[Asterisk-Users] A new pbx for an office in the UK

[Jim Gottlieb]

On 2003-02-26 at 16:26, you wrote:

> display a list of outside lines and their status (in use to whom, on hold, 
> or available), and if on hold the amount of time they have been that way, 
> and allow pickup

We actually have this, as we use an in-house app that runs under
asterisk for our call center agents.  Some day I hope to make the case
to management to release some of this stuff.