[Asterisk-Users] X100p problem

[Scott Stingel]

Hi Sean-

I've had pretty good experience with Digium boards - all of mine have been
shipped quickly, and all have worked upon arrival.  Don't have experience
with the X100P, only the quad T1/E1 boards.

You didn't provide much information about what you tried already.  Have you
got /etc/zaptel.conf and /etc/asterisk/zapata.conf set up?  Have you edited
your extensions.conf file appropriately, do you have green lights on the
card, etc.  If you ask more specific questions, someone may be able to help
you.

I agree with you that Digium is a bit weak on their support procedures - the
people are good to work with and helpful, but often its hard to get their
attention.  I say this in a public forum with the positive hope that perhaps
they can invent some kind of priority system to at least support people like
us who actually buy things and help their bottom line.  Some updates to the
board documentation would be helpful too.

Anyway, tell us more and maybe we can help.

Cheers
Scott


Scott M. Stingel 
Emerging Voice Technology Inc.
Palo Alto, California and London, England
Email:          scott at evtmedia.com  
URL:            www.evtmedia.com  
-----Original Message-----
From: asterisk-users-admin at lists.digium.com
[mailto:asterisk-users-admin at lists.digium.com] On Behalf Of Sean Garland
Sent: Thursday, December 25, 2003 3:31 AM
To: asterisk-users at lists.digium.com
Subject: [Asterisk-Users] X100p problem


I am having a problem with the x100p cards.  It doesn't matter whether the
card is in the machine or not, all I get is a busy signal when calling.  The
Asterisk box doesn't give me any errors and doesn't show that any call is
coming through.  I removed the cards from the machine completely and they
still give busy signal when dialed.  Any ideas?
I must say that after dealing with the ordering process with Digium, and now
the seemingly broken cards, I have to say that I completely frustrated and
unhappy with deciding to go with digium.  I think that Asterisk is probably
very cool, and will do what I want, but it took three weeks to get my cards
and the people at digium won't email to save their lives.  Anyway, please
help with the card problem as I feel that I am out another week and this was
supposed to be running last week.
Thanks 
Sean Garland