[Asterisk-Users] ivr key press?

[Steven Critchfield]

On Sun, 2003-12-21 at 10:19, Rich Adamson wrote:
> > > for the full 3000? (That's that part I'm not seeing; forest and the trees 
> > > kind of thing).
> > 
> > Okay, please step out of the forest.
> 
> Okay, some of the forest is beginning to disappear and I can see some trees. ;)
> I'm getting closer at least. Here's the ivr context as it stands right now,
> knowing full well that its incomplete. I've having a brain-fart on part of
> this. In the initial inbound ivr context [inbound-bus2], I press an 8 to
> goto the [npilist] context where a message is played that says "for Rich,
> dial extension 3000, etc". When the user enters 3000, what statement needs to
> follow the exten => s,2,Background(npi-directory) to send the call to the
> entered extension?  (Note: all of my extensions are defined in elsewhere
> in [from-sip].)

In each of your contexts where you wish someone to be able to dial an
extension directly, you will need to add a include => from-sip. Be
careful here as you may have included outside dialing functionality in
that context guessing from the name of the context. 

> Also, is there a "set verbose" mode or something like that, that would
> provide some CLI feedback as to return values, etc? (Example, with the
> menues above, during the message played in [npilist] I'm expecting to
> enter 3000. However, as soon as I press the "3" I get a "-- Hungup 'Zap/2-1'"
> which doesn't help me understand what is really going on. Is there
> another debug mode that would help?

If you run asterisk with multiple v options you should see a bit. My
guess is if you had a i extension you might have noticed this earlier. i
is for invalid, and I believe you can still string together the ${exten}
and some other stuff to inform the caller what they had pressed that was
invalid.

Just to help speed things up and help come out of the forest, here is a
skeleton that should help you get started.
Well it started as a skeleton, but I just kept filling in details I
didn't want to skip on and I nearly filled it all in for you. Hopefully
this will help.

[inbound-bus2]
include => bus2-extensions
exten => s,1,wait(1)
exten => s,2,answer
exten => s,3,digittimeout(5)
exten => s,4,responsetimeout(10)
exten => s,5,Background(npi-greeting)

exten => 1,1,goto(sales,s,1)
exten => 2,1,goto(custserv,s,1)
exten => 8,1,goto(npilist,s,1)
exten => 9,1,voicemailmain2

exten => i,1,saydigit(${EXTEN})
exten => i,2,backgroud(invalid)

[outbound-bus2]
exten => _9NXXXXXX,1,setaccount(npi) ; if needed this is nice
exten => _9NXXXXXX,2,Dial(Zap,g2,${EXTEN:1})

exten => _9NXXNXXXXXX,1,setaccount(npi)
exten => _9NXXNXXXXXX,2,Dial(Zap,g2,${EXTEN:1})

exten => _99XXNXXXXXX,1,playback(No-900-service); needs more specific
			;match as there are 9XX area codes.

[sales]
include => bus2-extensions
exten => s,1,goto(bus2-extensions,3000,1)

[custserv]
include => bus2-extensions
exten => s,1,goto(bus2-extensions,3002,1)

[npilist]
include => bus2-extensions
exten => s,1,Wait,1
exten => s,2,background(npi-directory)

exten => *,1,goto(inbound-bus2,s,1)
exten => #,1,goto(inbound-bus2,s,1)

[from-sip]
include => bus2-extensions
include => outbound-bus2

[bus2-extensions]
exten => 3001,1,Dial(SIP/3001,15,t)
exten => 3001,2,voicemail2(u3001 at somecontext)
exten => 3001,3,hangup
exten => 3001,102,voicemail2(b3001 at somecontext)
exten => 3001,103,hangup

exten => 3002,1,Dial(SIP/3002,15,t)
exten => 3002,2,voicemail2(u3002 at somecontext)
exten => 3002,3,hangup
exten => 3002,102,voicemail2(b3002 at somecontext)
exten => 3002,103,hangup

-- 
Steven Critchfield <critch at basesys.com>