[Asterisk-Users] ivr key press?

[Steven Critchfield]

On Sat, 2003-12-20 at 21:59, Rich Adamson wrote:

> Okay, let me see if I can reword it a little different.
> 
> While the exten => 620,5,Background(npi-greeting) statement is executing,
> I'm wanting to key in "3000" (as a valid extension). Should I be able to
> do that, or is the response limited to a single key press?
> 
> If I attempt to do that, only the first digit is accepted. There are no
> CLI messages when the "3" is pressed. The C7960 drops the call. I don't
> care about dropping it right now as there is no submenu to handle a
> single key press of 3, therefore I'm expecting it to drop the call.
> 
> The question is more oriented around "is there some expectation within
> asterisk that the keypress is a single press, or should I expect to be
> able to enter the 3000 during the background message"?
> 
> If the answer is that I should be able to press 3000, then what might
> be causing this to immediately try to process the "3" and not wait
> for the full 3000? (That's that part I'm not seeing; forest and the trees 
> kind of thing).

Okay, please step out of the forest.

Asterisk matches extensions in the current context and any included
contexts. In this case it sounds like you haven't included the context
that has the 3000 extension, and you may have a 3 extension that isn't
working well enough for you to recognize it. 

-- 
Steven Critchfield <critch at basesys.com>