[Asterisk-Users] 911 settings.

[Nick Bachmann]

Andrew Thompson wrote:

>----- Original Message -----
>From: "Ariel Batista" <abatista at avionica.com>
>To: "Asterisk User List" <asterisk-users at lists.digium.com>
>Sent: Friday, December 19, 2003 4:06 PM
>Subject: [Asterisk-Users] 911 settings.
>
>
>  
>
>>I would like to know if anyone has come up with a script for 911 dialing
>>rules that put correct information on our locations.  We have our office
>>in 3 different building one being our production & shipping dock.  It is
>>almost 2 blocks away.  We are connected with Ethernet Wireless between
>>the buildings and have Sip phones setup in the other 2 locations. All
>>the phones are working just fine.  But when they call 911 they get our
>>main address and not the other address's.  So we need to be able to give
>>the correct address to the 911 call!  This is just for our locations and
>>not for reselling our Asterisk server!
>>    
>>
>
>
>The 911 office is most likely retreiving the address off of the line that is
>placing the call. Do you have any voice lines in the other buildings?
>
>I would consider a line siege device and FXO attached to a fax or security
>system line in the other buildings. Route the dialed 911's out over the
>local pots line and they will get the correct address. I don't know if you
>can attach an address any other way.
>
>You could try sending a different callerid, but if they are all billed as
>being in the main building, that's probably the address they'll get.
>  
>
Another solution that might work is to ask the phone company to change 
the address that they give the PSAP on one of your phone numbers to the 
other building, and then use that for 911.  

I don't know how big of a customer you are for your phone company, but 
if you have more than a token number of lines they'll hopefully go for it.