[Asterisk-Users] AutoAttendent ON/OFF control by Attendent
Sri
skarthi at utdallas.edu
Mon Dec 15 12:22:14 MST 2003
I dont think this works in the scenario i explained. Basically
tilghman's solution sounds neat!
(Wish i had some knowledge of these global varilables and dbget and
dbput functions earlier...Thanks all)
Todd Lieberman wrote:
> Put the calls to a Q and have your reciptionist login/logout of the
> Queue.
> xten => 600,1,AddQueueMember(phillyq|SIP/${CALLERIDNUM:6})
> exten => 600,2,Playback(agent-loginok)
> exten => 600,3,Hangup
>
> exten => 601,1,RemoveQueueMember(phillyq|SIP/${CALLERIDNUM:6})
> exten => 601,2,Playback(agent-loggedoff)
> exten => 601,3,Hangup
>
> Sri wrote:
>
>> Hi All
>> This is one scenario I would like to have some help. I have searched
>> the digium lists and could not find any posts on this.
>>
>> How can an Attendant switch on or off the AutoAttendant from her phone?
>> Eg.
>> 8am -> Attendent enters office -> switches OFF auto attendent.
>> He/She takes in all the incoming calls and answers.
>> 12pm -> out of lunch. Needs to put the system back into Auto. 1 pm
>> -> return from lunch. Needs to switch OFF auto attendent
>> 5 pm- > Puts Auto attendent ON.
>>
>> I am sure there can be a script built that should change
>> extensions.conf. and reloading asterisk on the attendent activating
>> based on a clock that kicks in 8 am, 12 pm, 1 pm and 5 pm.
>> I dont want this to be time restricted. the attendent should have
>> control.
>> Is there a better way ? this could be even done through the phone of
>> the attendent eg, like *80-1 (ON) *80 - 2 (OFF)...
>>
>>
>> _______________________________________________
>> Asterisk-Users mailing list
>> Asterisk-Users at lists.digium.com
>> http://lists.digium.com/mailman/listinfo/asterisk-users
>
>
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