[Asterisk-Users] Queue only ringing one agent at a time

[Brancaleoni Matteo]

strategy=ringall
in queues.conf

matteo

Il gio, 2003-12-11 alle 23:18, Derek Barber ha scritto:
> Hello!
> 
> We are having an interesting problem with the queue.  What is happening
> is that no matter how many agents are logged into the queue, only one
> phone will ring at one time.  So, for example, if we have two agents in
> the queue and two incoming calls.  The first incoming call will ring on
> one of the agent phones, but the second agent's phone will not ring
> until the first agent picks up the phone.  Both incoming calls are in
> the queue, I have tested and confirmed that, and both agents are in the
> queue and available.  However, only one phone is able to ring at one
> time.
> 
> Has anyone seen this problem or know of any solutions?
> 
> Thanks,
> Derek
> 
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-- 
Brancaleoni Matteo <mbrancaleoni at espia.it>
Espia - Emmegi Srl