[Asterisk-Users] Is Asterisk ready for "real" use?

[John Brown]

We are getting ready to replace our old Panasonic PBX with
an Asterisk system.  I'd say its ready for prime time.

THe other thing is to have a good consultant in your back pocket
for those "now how do I do this".

I can strongly recommend John Todd for that role.  His email
is in the archives.


On Wed, Aug 20, 2003 at 11:08:35AM -0500, Mike Ciholas wrote:
> 
> On Wed, 20 Aug 2003, Ernest W. Lessenger wrote:
> 
> > At 10:42 AM 8/20/2003 -0500, you wrote:
> > >So, I would like to hear from those out there that have a
> > >system as I've described above and tell me if I'm insane to
> > >commit this direction or whether it makes sense.
> > 
> > I'm in almost the same situation as you. However, I'm mostly
> > worried that the customer service desk here will start to
> > complain that they can't tell how many calls are in the queue
> > any more (our current phone tells us how many calls are
> > ringing, on hold, etc). Regardless, I'm very interested to hear
> > your results as well as what others on the list say, and would
> > like to stay in touch with you if you decide to move forward
> > with Asterisk.
> 
> Needs like yours are probably why you *should* choose Asterisk.  
> Sounds like "there outta be a way" to do that.  Right off, I can 
> see keeping queue length counters and displaying them on the 
> phone, or perhaps having them displayed on a dynamic web page 
> visible to all.  You could imagine doing things as sophisticated 
> as "your expected wait time is X", when the queue grows over X 
> size, call other extensions, etc.
> 
> I am very intrigued by the flexibility Asterisk offers, but I 
> need to know that I can reliably just "make calls" at first.
> 
> -- 
> Mike Ciholas                            (812) 476-2721 voice
> CIHOLAS Enterprises                     (812) 476-2881 fax
> 2626 Kotter Ave, Unit D                 mikec at ciholas.com
> Evansville, IN 47715                    http://www.ciholas.com
> 
> _______________________________________________
> Asterisk-Users mailing list
> Asterisk-Users at lists.digium.com
> http://lists.digium.com/mailman/listinfo/asterisk-users