[Asterisk-Users] SIP app_queue

Brian West brian at bkw.org
Sat Aug 2 19:27:42 MST 2003


I noticed a few issues with app_queue just wanted to know if its sip
related or ata186 related:

Ext 111 and Ext 112 are dynamically loged into the queue via
AddQueueMember.

Call hits queue with fewestcalls routing.

Rings ext 111 if 111 doesn't answer.  It rings ext 112.  If for some
reason ext 112 doesn't answer it rings back to 111.  Again at this point
ext 111 isn't answered it rings 112 again.  Now here is where the trouble
starts.  If 112 isn't answered this round it goes back to 111.

111 returns circuit-busy promptly goes to 112 returns circuit-busy .. and
at this point both phones are ringing.  You can pick them up but it won't
un-queue the caller.  If you take both phones off hook and back on the
problem starts from square one.  Granted someone should be there to answer
the phone but if for any reason they don't I would like some options:

1. either loop till someone answers it or
2. un-queue to voicemail.

Also these ext 111 and 112 are on the same ATA186 that might be an issue
with SIP but wanted to see if anyone else had this problem.

Thanks,
Brian




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