[asterisk-r2] Protocol error

[Anton Krall]

Thank you Gerardo... I dont know if the modem is powered from central but
Ill take a look tomorrow and if so.. Then I know where the problem lies...

BTW guys.. Anybody knows what trixbox is using for E1? Unicall? The cleint
says that before we installed asterisk, they had a trixbox and he says it
worked fine.. But my guess is more like he wasnt noticing when the E1 had
problems and now that he has us... Well, he has somebody to scream at :)


> From: Gerardo Barajas <gerardo.barajas at gmail.com>
> Reply-To: <asterisk-r2 at lists.digium.com>
> Date: Wed, 17 Jun 2009 17:22:36 -0500
> To: <asterisk-r2 at lists.digium.com>
> Subject: Re: [asterisk-r2] Protocol error
> 
> Perhaps it's a problem related to the "Watson" modem.
> 
> A year ago, I had "almost" the same problem. The Watson was powered
> remotely from "Central"  and wrong configured.
> After a conference call with their support and a guy from "Central
> Monterrey" they determined to change the modem for a new one that
> needed to be powered at my site and it was also re-configured.
> 
> I don't have any problems since then.
> 
> 
> 
> 
> 
> On Wed, Jun 17, 2009 at 4:36 PM, Anton Krall<akrall at intruder.com.mx> wrote:
>> Im going to tell them that... You know that telmex technitians are not the
>> best qualified so they will probably have to call their central tech support
>> to check this... But now I can tell them what to look for instead of the
>> usual response from them "everything is ok on our side.. Telmex is never
>> wrong"
>> 
>> 
>>> From: Moises Silva <moises.silva at gmail.com>
>>> Reply-To: <asterisk-r2 at lists.digium.com>
>>> Date: Wed, 17 Jun 2009 16:28:18 -0500
>>> To: <asterisk-r2 at lists.digium.com>
>>> Subject: Re: [asterisk-r2] Protocol error
>>> 
>>> On Wed, Jun 17, 2009 at 2:54 PM, Anton Krall<akrall at intruder.com.mx> wrote:
>>>> Funny thing.. I got this error before (this morning)
>>>> 
>>>> chan-1-forward-59-20090617112201.call:[11:22:12:761] [Thread: 16169888]
>>>> [Chan 1] - Protocol error. Reason = Forward Safety Timeout, R2 State =
>>>> Seize
>>>> ACK Re
>>>> ceived, MF state = Waiting Far End Timeout, MF Group = Forward Group I, CAS
>>>> = 0x0C
>>>> chan-1-forward-59-20090617112201.call-DNIS = 52301600, ANI = 201, MF = 0x20
>>>> 
>>>> 
>>>> But now I just dialed that same number and it went thru without a
>>>> problem....
>>>> 
>>>> Could be some sort of E1 state based error and not the destination number?
>>>> Maybe a "central de telmex or circuito" related?
>>> 
>>> Don't know, but they should give you more details about what they see
>>> on their side. May be they can put some sort of monitoring on your
>>> line too and then when errors occur we can compare the call files with
>>> what they see.
>>> 
>>> --
>>> Moises Silva
>>> Software Developer
>>> Sangoma Technologies Inc. | 50 McIntosh Drive, Suite 120, Markham ON
>>> L3R 9T3 Canada
>>> t. 1 905 474 1990 x 128 | e. moy at sangoma.com
>>> 
>>> 
>> 
>> 

________________________________________________________________
Anton Krall
Direccion General

Intruder Consulting
A Division of IntruderEnterprises S.A. de C.V.
www.Intruder.com.mx
www.IntruderStore.com.mx
 
Tel. 3872-2200 ext. 201
Tel. 01-800-INTRUDER (01-800-468-7833)
Email: akrall at intruder.com.mx

Disclaimer - Junio 17, 2009 
This email and any files transmitted with it are confidential and intended solely for asterisk-r2 at lists.digium.com. If you are not the named addressee you should not disseminate, distribute, copy or alter this email. Any views or opinions presented in this email are solely those of the author and might not represent those of Intruder Consulting. Warning: Although Intruder Consulting has taken reasonable precautions to ensure no viruses are present in this email, the company cannot accept responsibility for any loss or damage arising from the use of this email or attachments. ________________________________________________________________
>> Anton Krall
>> Direccion General
>> 
>> Intruder Consulting
>> A Division of IntruderEnterprises S.A. de C.V.
>> www.Intruder.com.mx
>> www.IntruderStore.com.mx
>> 
>> Tel. 3872-2200 ext. 201
>> Tel. 01-800-INTRUDER (01-800-468-7833)
>> Email: akrall at intruder.com.mx
>> 
>> Disclaimer - Junio 17, 2009
>> This email and any files transmitted with it are confidential and intended
>> solely for asterisk-r2 at lists.digium.com. If you are not the named addressee
>> you should not disseminate, distribute, copy or alter this email. Any views
>> or opinions presented in this email are solely those of the author and might
>> not represent those of Intruder Consulting. Warning: Although Intruder
>> Consulting has taken reasonable precautions to ensure no viruses are present
>> in this email, the company cannot accept responsibility for any loss or
>> damage arising from the use of this email or attachments.
>> _______________________________________________
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