[asterisk-r2] Protocol error

[Anton Krall]

Done.. Telmex will be going tomorrow to check it out.. What should I tell
them? To check the e1 variant on the DTU? Can a DTU be configured on a
specific variant or specific number of DNIS to watch for? Or is this a
problem on their side (the central box)?


> From: Moises Silva <moises.silva at gmail.com>
> Reply-To: <asterisk-r2 at lists.digium.com>
> Date: Wed, 17 Jun 2009 12:09:04 -0500
> To: <asterisk-r2 at lists.digium.com>
> Subject: Re: [asterisk-r2] Protocol error
> 
> On Wed, Jun 17, 2009 at 12:01 PM, Anton Krall<akrall at intruder.com.mx> wrote:
>> Here is another call.. Diff. Number.. Same E1
>> 
>> [11:22:12:761] [Thread: 16169888] [Chan 1] - calling timer callback
>> [11:22:12:761] [Thread: 16169888] [Chan 1] - Protocol error. Reason =
>> Forward Safety Timeout, R2 State = Seize ACK Received, MF state = Waiting
>> Far End Timeout, MF Group = Forward Group I, CAS = 0x0C
>> DNIS = 52301600, ANI = 201, MF = 0x20
>> [11:22:12:761] [Thread: 16169888] [Chan 1] - Attempting to cancel timer
>> timer 0
>> [11:22:12:761] [Thread: 16169888] [Chan 1] - Cannot cancel timer 0
> 
> Something seems screwed with the equipment telmex has assigned for
> your E1. You definitely need to call them and setup a debug session
> with them to see why are they asking for more DNIS and not timing out,
> sounds like their equipment may be configured for the wrong variant or
> something like that.
> 
> -- 
> Moises Silva
> Software Developer
> Sangoma Technologies Inc. | 50 McIntosh Drive, Suite 120, Markham ON
> L3R 9T3 Canada
> t. 1 905 474 1990 x 128 | e. moy at sangoma.com
> 
> 

________________________________________________________________
Anton Krall
Direccion General

Intruder Consulting
A Division of IntruderEnterprises S.A. de C.V.
www.Intruder.com.mx
www.IntruderStore.com.mx
 
Tel. 3872-2200 ext. 201
Tel. 01-800-INTRUDER (01-800-468-7833)
Email: akrall at intruder.com.mx

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