<html><body><div style="color:#000; background-color:#fff; font-family:times new roman, new york, times, serif;font-size:12pt"><div>Dear team,</div><div> </div><div>From asterisk 1.8, the CDR table is not logging the unanswered or extn busy calls which hit while in the queue. I am talking about this setting in the cdr.conf</div><div> </div><div><font face="Courier New, courier, monaco, monospace, sans-serif">; In brief, this option controls the reporting of unanswered calls which only have an A <br>; party. Calls which get offered to an outgoing line, but are unanswered, are still <br>; logged, and that is the intended behaviour. (It also results in some B side CDRs being<br>; output, as they have the B side channel as their source channel, and no destination <br>; channel.)<br>;unanswered = no</font></div><div> </div><div>I have actually mailed in the users list, but looks like no one is concerned about this setting. I require this to
find out which all extensions didnt respond to a call when the call hit them while in the queue. This is working fine until 1.6. But I tried in 1.8 and 11, but I am getting only one record in the CDR table even after setting the value as </div><div> </div><div><font face="Courier New, courier, monaco, monospace, sans-serif">unanswered = yes</font></div><div> </div><div>Is there a bug in the code ? Or I have to do some thing else? Kindly help me.</div><div> </div><div>Regards</div><div>Shanavaz.</div><div> </div></div></body></html>