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<DIV><FONT face=Arial size=2>If I was to embark upon building the Java console
app where do you think I should start looking for the types of functions listed
below.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>1. Who/which extensions are
presently busy.</FONT></DIV>
<DIV><FONT face=Arial size=2>2. Transferring an incoming call to an
extension.</FONT></DIV>
<DIV><FONT face=Arial size=2>3. Call forwarding another extension when
someone is away from the office, without going to the phone.</FONT></DIV>
<DIV><FONT face=Arial size=2>4. Putting a call in an extension queue
so that as soon as they hang up the current call the next call comes
through.</FONT></DIV>
<DIV><FONT face=Arial size=2>5. Adding, changing callgroups/pickup
groups.</FONT></DIV>
<DIV><FONT face=Arial size=2>6. All of the above needs to be updated
in near realtime.</FONT></DIV>
<DIV><FONT face=Arial size=2>7. Must be able to limit what the operator
sees to its own context plus any other defined contexts.</FONT></DIV>
<DIV><FONT face=Arial size=2>8. Must be platform independant.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Feel free to add functions that you think will be
useful.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Dave</FONT></DIV>
<BLOCKQUOTE dir=ltr
style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
<DIV style="FONT: 10pt arial">----- Original Message ----- </DIV>
<DIV
style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B>
<A title=pmahler@signate.com href="mailto:pmahler@signate.com">Paul Mahler</A>
</DIV>
<DIV style="FONT: 10pt arial"><B>To:</B> <A
title=asterisk-dev@lists.digium.com
href="mailto:asterisk-dev@lists.digium.com">asterisk-dev@lists.digium.com</A>
</DIV>
<DIV style="FONT: 10pt arial"><B>Sent:</B> Monday, November 10, 2003 11:40
AM</DIV>
<DIV style="FONT: 10pt arial"><B>Subject:</B> RE: [Asterisk-Dev] Operator
Console</DIV>
<DIV><BR></DIV>
<DIV class=Section1>
<P class=MsoPlainText><FONT face="Courier New" size=2><SPAN
style="FONT-SIZE: 10pt">Cisco makes an expansion module for the 7960 that
might work for you. </SPAN></FONT></P>
<P class=MsoPlainText><FONT face="Courier New" size=2><SPAN
style="FONT-SIZE: 10pt"></SPAN></FONT> </P>
<P class=MsoPlainText><FONT face="Courier New" size=2><SPAN
style="FONT-SIZE: 10pt"><A
href="http://www.cisco.com/en/US/products/hw/phones/ps379/products_data_sheet09186a008008883d.html">http://www.cisco.com/en/US/products/hw/phones/ps379/products_data_sheet09186a008008883d.html</A>
</SPAN></FONT></P>
<P class=MsoPlainText><FONT face="Courier New" size=2><SPAN
style="FONT-SIZE: 10pt"></SPAN></FONT> </P>
<P class=MsoPlainText><FONT face="Courier New" size=2><SPAN
style="FONT-SIZE: 10pt">Paul</SPAN></FONT></P>
<P class=MsoPlainText><FONT face="Courier New" size=2><SPAN
style="FONT-SIZE: 10pt"></SPAN></FONT> </P>
<P class=MsoPlainText><FONT face="Courier New" size=2><SPAN
style="FONT-SIZE: 10pt"></SPAN></FONT> </P>
<P class=MsoPlainText><FONT face="Courier New" size=2><SPAN
style="FONT-SIZE: 10pt">Paul Mahler </SPAN></FONT></P>
<P class=MsoPlainText><FONT face="Courier New" size=2><SPAN
style="FONT-SIZE: 10pt">mail:pmahler@signate.com</SPAN></FONT></P>
<P class=MsoPlainText><FONT face="Courier New" size=2><SPAN
style="FONT-SIZE: 10pt">phone: 650.207.9855</SPAN></FONT></P>
<P class=MsoPlainText><FONT face="Courier New" size=2><SPAN
style="FONT-SIZE: 10pt">fax: 877.408.0105</SPAN></FONT></P>
<P class=MsoPlainText><FONT face="Courier New" size=2><SPAN
style="FONT-SIZE: 10pt"></SPAN></FONT> </P>
<P class=MsoPlainText><FONT face="Courier New" size=2><SPAN
style="FONT-SIZE: 10pt"></SPAN></FONT> </P>
<P class=MsoPlainText><FONT face="Courier New" size=2><SPAN
style="FONT-SIZE: 10pt">-----Original Message-----<BR>From: <A
href="mailto:asterisk-dev-admin@lists.digium.com">asterisk-dev-admin@lists.digium.com</A>
[mailto:asterisk-dev-admin@lists.digium.com] On Behalf Of Rich
Adamson<BR>Sent: </SPAN></FONT>Sunday, November 09, 2003 3:21 PM<BR>To:
asterisk-dev@lists.digium.com<BR>Subject: Re: [Asterisk-Dev] Operator
Console</P>
<P class=MsoPlainText><FONT face="Courier New" size=2><SPAN
style="FONT-SIZE: 10pt"></SPAN></FONT> </P>
<P class=MsoPlainText><FONT face="Courier New" size=2><SPAN
style="FONT-SIZE: 10pt">> I have been approached to install Asterisk for a
client after providing them</SPAN></FONT></P>
<P class=MsoPlainText><FONT face="Courier New" size=2><SPAN
style="FONT-SIZE: 10pt">> an initial demo.</SPAN></FONT></P>
<P class=MsoPlainText><FONT face="Courier New" size=2><SPAN
style="FONT-SIZE: 10pt">> </SPAN></FONT></P>
<P class=MsoPlainText><FONT face="Courier New" size=2><SPAN
style="FONT-SIZE: 10pt">> I have one stumbling block to
overcome.</SPAN></FONT></P>
<P class=MsoPlainText><FONT face="Courier New" size=2><SPAN
style="FONT-SIZE: 10pt">> </SPAN></FONT></P>
<P class=MsoPlainText><FONT face="Courier New" size=2><SPAN
style="FONT-SIZE: 10pt">> An operator console for the switchboard operator
to use.</SPAN></FONT></P>
<P class=MsoPlainText><FONT face="Courier New" size=2><SPAN
style="FONT-SIZE: 10pt">> </SPAN></FONT></P>
<P class=MsoPlainText><FONT face="Courier New" size=2><SPAN
style="FONT-SIZE: 10pt">> I have searched the list but been unsuccessful
finding anything useful so</SPAN></FONT></P>
<P class=MsoPlainText><FONT face="Courier New" size=2><SPAN
style="FONT-SIZE: 10pt">> far.</SPAN></FONT></P>
<P class=MsoPlainText><FONT face="Courier New" size=2><SPAN
style="FONT-SIZE: 10pt"></SPAN></FONT> </P>
<P class=MsoPlainText><FONT face="Courier New" size=2><SPAN
style="FONT-SIZE: 10pt">What specific types of functions are needed at the
"operator console"?</SPAN></FONT></P>
<P class=MsoPlainText><FONT face="Courier New" size=2><SPAN
style="FONT-SIZE: 10pt"></SPAN></FONT> </P>
<P class=MsoPlainText><FONT face="Courier New" size=2><SPAN
style="FONT-SIZE: 10pt">If your customer is looking for a bank of lights to
tell whose on their</SPAN></FONT></P>
<P class=MsoPlainText><FONT face="Courier New" size=2><SPAN
style="FONT-SIZE: 10pt">extensions, that doesn't exist.</SPAN></FONT></P>
<P class=MsoPlainText><FONT face="Courier New" size=2><SPAN
style="FONT-SIZE: 10pt"></SPAN></FONT> </P>
<P class=MsoPlainText><FONT face="Courier New" size=2><SPAN
style="FONT-SIZE: 10pt">If you're simply looking for the operator to answer up
to six lines (only</SPAN></FONT></P>
<P class=MsoPlainText><FONT face="Courier New" size=2><SPAN
style="FONT-SIZE: 10pt">as a simple example), one could use an ordinary
7960.</SPAN></FONT></P>
<P class=MsoPlainText><FONT face="Courier New" size=2><SPAN
style="FONT-SIZE: 10pt"></SPAN></FONT> </P>
<P class=MsoPlainText><FONT face="Courier New" size=2><SPAN
style="FONT-SIZE: 10pt">So, a lot depends on what functions do they really
need/want?</SPAN></FONT></P>
<P class=MsoPlainText><FONT face="Courier New" size=2><SPAN
style="FONT-SIZE: 10pt"></SPAN></FONT> </P>
<P class=MsoPlainText><FONT face="Courier New" size=2><SPAN
style="FONT-SIZE: 10pt"></SPAN></FONT> </P>
<P class=MsoPlainText><FONT face="Courier New" size=2><SPAN
style="FONT-SIZE: 10pt"></SPAN></FONT> </P>
<P class=MsoPlainText><FONT face="Courier New" size=2><SPAN
style="FONT-SIZE: 10pt">_______________________________________________</SPAN></FONT></P>
<P class=MsoPlainText><FONT face="Courier New" size=2><SPAN
style="FONT-SIZE: 10pt">Asterisk-Dev mailing list</SPAN></FONT></P>
<P class=MsoPlainText><FONT face="Courier New" size=2><SPAN
style="FONT-SIZE: 10pt">Asterisk-Dev@lists.digium.com</SPAN></FONT></P>
<P class=MsoPlainText><FONT face="Courier New" size=2><SPAN
style="FONT-SIZE: 10pt">http://lists.digium.com/mailman/listinfo/asterisk-dev</SPAN></FONT></P></DIV></BLOCKQUOTE></BODY></HTML>