[asterisk-dev] [Code Review] DIALOG_INFO_XML timeout notification stops BLF's from working.

[Alec Davis]

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This is an automatically generated e-mail. To reply, visit:
https://reviewboard.asterisk.org/r/1813/
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(Updated March 13, 2012, 5:35 p.m.)


Review request for Asterisk Developers.


Summary (updated)
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Some phones (Grandstream GXP20XX series 1.2.5.3 firmware) if rebooted, loose the BLF lights due to the new subscription's "version" being less than the previous subscription's "version".
This happens the instant that asterisk timeouts the previous subscription - which has the much larger "version" sequence number.

The only way for the lights to start working again, is for the current subscription's "version" number to increment past the previous old "version" number.
That period of time could be huge, if the phone isn't rebooted for days.

The workaround has been to reboot the phone twice, within a few minutes of each reboot.
  1st time wait for the BLF's to fail (then reboot again) - which is the timeout period - a few minutes.
  2nd time the lights will work, then fail, then after a few minutes start working again.

This fix prevents the old subscription timeout from updating the phones "version" number. 

This issue doesn't affter the GXP21XX series.

Attempt to show issue byway of example below with some debug output showing call-id and version number.

astrid-test*CLI> core show hints

    -= Registered Asterisk Dial Plan Hints =-
            8601GXP0001 at trusted             : Custom:q8601_a8612    State:InUse           Watchers  1
Debug output:

===Set the BLF state to InUse
- Executing [s at macro-custom-agent-inout:13] Set("SIP/GXP0001-00000005", "DEVICE_STATE(Custom:q8601_a8612)=INUSE") in new stack
...
[Mar 14 11:01:39] NOTICE[10819]: chan_sip.c:13136 state_notify_build_xml: ALEC <dialog id="8601GXP0001" call-id="3c65aed02ae1d5df at 192.168.5.141"> version=5

=============
Reboot the phone, it gets a new BLF subscription.
=============
[Mar 14 11:02:30] NOTICE[10826]: chan_sip.c:13136 state_notify_build_xml: ALEC <dialog id="8601GXP0001" call-id="79956c0168125400 at 192.168.5.141"> version=0
===The BLF has correct state of InUse.

...
[Mar 14 11:05:00] NOTICE[10826]: chan_sip.c:13136 state_notify_build_xml: ALEC <dialog id="8601GXP0001" call-id="79956c0168125400 at 192.168.5.141"> version=1
===The BLF still has correct state of InUse.

...
The timeout 'last notification'
[Mar 14 11:05:09] NOTICE[10826]: chan_sip.c:13131 state_notify_build_xml: ALEC <dialog id="8601GXP0001" call-id="3c65aed02ae1d5df at 192.168.5.141" direction="recipient"> version=6
[Mar 14 11:05:09] NOTICE[10826]: chan_sip.c:3868 __sip_autodestruct: ALEC TIMEOUT of SIP subscription 3c65aed02ae1d5df at 192.168.5.141
===The BLF has incorrectly gone Idle.

...
[Mar 14 11:15:01] NOTICE[10826]: chan_sip.c:13136 state_notify_build_xml: ALEC <dialog id="8601GXP0001" call-id="79956c0168125400 at 192.168.5.141"> version=5
===The BLF is still incorrect at Idle.

    -- Registered SIP 'GXP0001' at 192.168.5.141:5066
[Mar 14 11:17:31] NOTICE[10826]: chan_sip.c:13136 state_notify_build_xml: ALEC <dialog id="8601GXP0001" call-id="79956c0168125400 at 192.168.5.141"> version=6
===The BLF now has correct state of InUse.


Diffs
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  trunk/channels/chan_sip.c 358608 

Diff: https://reviewboard.asterisk.org/r/1813/diff


Testing
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In place on a 1.8 deployment for months, our production box with ~80 GXP phones, half of which are the older GXP20XX series.


Thanks,

Alec

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