[asterisk-dev] Working on adding Camping to asterisk...wouldlikesome feedback

[Alec Davis]

> ----- Original Message -----
> > Well I've spent a day digging through the documentation and source 
> > code and getting CCSS working on a fresh 1.8.0 box. Very cool!
> > 
> > Here is my concept of one way that CampOn is going to be used:
> > An incoming call is answered by a receptionist.
> > The individual the caller wants to speak with is currently on the 
> > phone (at SIP device SIP/102), so the receptionist blind 
> transfers the 
> > caller to a dialplan extension that executes 
> > CampOn(exts,102,SIP/102,120).
> > The caller has music on hold while the CampOn thread (or 
> park thread 
> > or whatever thread is checking device states) checks the status of 
> > SIP/102. When the device becomes available, the caller is sent to 
> > context "exts", exten 102, priority 1. If the timeout value 
> of 120 is 
> > reached, the call rings back to the person that camped the call.
> > 
> > My question in regards to CCSS and my idea of camping is: is this 
> > scenario possible with CCSS? From my reading and playing 
> thus far it 
> > looks like the channel is actually hung up and CCSS calls the user 
> > back.
> 
> A scenario that is close to what you describe:
> 1) The caller calls the called party.
> 2) The caller is notified that CCNR is available.
> 3) The call is redirected elsewhere.  Receptionist, 
> voice-mail, someone else...
> 4) The caller hangs up.  (The call may or may not have been answered.)
> 5) The caller activates CCNR.  CCNR is for the original 
> called party only.
> 6) When the called party becomes available, the caller is notified.
> 

Richard.

Getting picky CCNR? They're not there, why wait? But CCBS different story,
they're busy on another call...so offer Campon.

If we are trying to emulate Campon as used on existing systems and similar
user experience:
  1). External inbound callers should get music on hold, with the option of
leaving a voicemail message, perhaps with the option of callback.
	Callback may not be an option if they are calling from behind a
corporate PBX, as they may not have a unique CallerID.

  2). Internal callers, on our Fujitsu it's not possible, but ringback when
free is.

A quick discussion on IRC month or so ago, suggested that CCSS may need to
be tweaked to allow a caller to remain on hold (suspend call), then when the
remote party becomes free they are then connected to the caller (resume
call) who has been at MOH.

Alec