[asterisk-dev] Asterisk DTMF unreliable -- Vitelity--GoDaddy

[Steve Totaro]

Brian Capouch wrote:
> sridhar sikha wrote:
>   
>> Hi
>>  
>> I am getting fried by our customers due to unreliable DTMF we are getting.
>>  
>> Our Asterisk in hostd by GoDaddy and our Tollfree number is terminated 
>> on Vitelity.
>>  
>>     
>
> This is off-topic for -dev, but my experiences may be useful for 
> developers to know, so I'll reply here.
>
> I have repeatedly complained to Vitelity that they do not seem to be 
> able to reliably pass DTMF out through their PSTN connections.  Every 
> once in a while it works, but the usual case is that I cannot use DTMF 
> on calls terminated by Vitelity.
>
> I use IAX, which IMO pretty much pins the blame on them; for whatever 
> reason their gateways do not reliably convert the out-of-band DTMF 
> messages onto their outbound circuits.
>
> Perhaps you're a bigger customer and they will actually react to your 
> complaints.  Mine all get ignored.
>
> B.
>
>   
Why not use SIP?  They even suggest it when setting up your account.  
NAT issues?

Thanks,
Steve