[Asterisk-Dev] 1.2.0 Manager Action: Agents bug?

[Alexander Lopez]

Look at bug 5235. Is was not displaying some information before.

KPF said it had something to do with the logic in which the data was
parsed. 
Again like your problem it displayed properly in the CLI via the show
agents command but via the manager it was less than optimal.

Can you elaborate on this::
 > Our agents are implemented using AgentCallbackLogin; I 
> discovered and fixed the new "options" field in that 
> application, and logins were working correctly.


Does that mean you ware able to then see the information once you
updated your arguments to the Application, or was it that you did not
have the proper arguments, and even with the correct ones it did not
work???


Alex 

 

> -----Original Message-----
> From: asterisk-dev-bounces at lists.digium.com 
> [mailto:asterisk-dev-bounces at lists.digium.com] On Behalf Of alan
> Sent: Wednesday, November 30, 2005 11:07 AM
> To: asterisk-dev at lists.digium.com
> Subject: [Asterisk-Dev] 1.2.0 Manager Action: Agents bug?
> 
> Hello.
> 
> I noticed a problem with the Asterisk Manager Interface after 
> installing Asterisk 1.2.0. This was not a problem with 
> Asterisk 1.2-beta1, which we were running previously.
> 
> When I send the manager interface "Action: Agents", all 
> agents are shown with "Status: AGENT_IDLE" or "Status: 
> AGENT_LOGGEDOFF". Agents are not shown with AGENT_ONCALL, and 
> TalkingTo: is always "n/a", even if agents are currently on 
> calls sent to them from the queue. If I send "Action:
> Command" with "Command: show agents", this correctly shows 
> agents on calls, with the channels they're talking to.
> 
> Our agents are implemented using AgentCallbackLogin; I 
> discovered and fixed the new "options" field in that 
> application, and logins were working correctly.
> 
> Has anyone seen this before?
> 
> I have a transcript of Manager interface commands 
> demonstrating this issue, if it would be useful, but I wanted 
> to make sure this wasn't a known problem first.
> 
> Thanks,
> 
> Alan Ferrency
> pair Networks, Inc.
> alan at pair.com
> 
> 
> 
> 
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