[Asterisk-Dev] Re: Queue - Transfer & server stability

[alan]

"Dov Bigio" <dovb at terra.com.br> wrote:

> Actually I am using 1.0.9... Anyway, I'll reproduce the error and check all
> logs & debugs.

We had a very similar problem to the one you describe. After upgrading
to 1.2-beta1, we have not had this problem at all.

I assume you have BE by now, but if not, definitely upgrade to 1.2.0 and
try again...

Alan Ferrency
pair Networks, Inc.
alan at pair.com

> > > When I use the Queue application, I have taught all agents to make
> > > transfers using the # key, and use the parking feature to make
> > > attended transfers.
> > >
> > > But, sometimes, they make mistakes and use the SoftPhone's
> > > (EyeBeam) XFer button.
> > >
> > > Everytime this happens, after a few seconds, the Queue application
> > > stops answering, and I have to restart Asterisk.
> > >
> > > Is this a bug? Shuldn't Asterisk just ignore the SIP transfer
> > > instead of locking up?
> > >
> > > In this situation, the queue_log file displays a ZOMBIE channel...