[Asterisk-Dev] Asterisk Locking - queue application

[BJ Weschke]

 Yes. It's very possible. Because by using the transfer button on the
softphone, you're only transferring the SIP channel when there's
really the SIP channel (that the softphone knows about) and the Agent
channel (that it doesn't know about) that are both involved with that
particular call on the Asterisk side of things.

On 11/4/05, Dov Bigio <dovb at terra.com.br> wrote:
> Hi,
>
> I found this at the cmd Queue documentation on voip-info:
>
> "Transfers of calls that are answered out of a queue must be done using
> Asterisk '#' transfers (enabled with the 't' option above). SIP transfers
> result in the Agent
> remaining affiliated with the call until its eventual termination,
> preventing that agent from being offered another call."
>
> Is it possible that if the user uses the Softphone transfer button, for
> transfering a queue call, Asterisk locks? At least the queue application
> stops answering?
> This happens everytime here....
>
> Thank you
> Dov
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