[Asterisk-Dev] RFC: Moderating the Asterisk Mailing Lists

[Matt Klein]

haha

big thread

On Fri, 7 Jan 2005, Andrew Kohlsmith wrote:

> On January 7, 2005 02:55 pm, Gregory Junker wrote:
> > Going back to the sole Asterisk raison d'etre (sorry, I don't know the
> > keystrokes for the special French characters): for Mark to sell Digium
> > hardware. It really is that simple.
> 
> Yes and no; I'm certain that there'll be some other offerings from Digium.  I 
> believe they sell commercial licenses for Asterisk as well for people who do 
> custom add-ons and do not want to release their source.
> 
> > I am not speaking of "scaring off newbies", at least not those that are
> > trying to use it in their house for an incoming line or two. I *AM*
> > speaking of scaring off potential commercial clients, with crass
> > rudeness in a public venue, by many of the those doing the most
> > berating. Until that sh*t stops, anyone who might have been
> > investigating Asterisk as a viable alternative for their needs (in
> > preparation, perhaps, for selecting a consultant or contractor) now has
> > a distinct attitude about the entire Asterisk project (and its products)
> > as being run by a bunch of elitist snobs who could not care less about
> > the user. For someone doing a bit of advance research, a supported Cisco
> > proprietary solution just started looking a WHOLE lot better.
> 
> True.
> 
> > buffered from the user by a layer of support. For those that bought
> > Digium hardware (includes me) that layer ought to be Digium itself, at
> > least according to the terms of sale as I understood them.
> 
> Agreed.
> 
> > the difference is that on the -users list, the list is not required to
> > respond. So when the unnecessary response is provided with a large
> > "asshole" quotient...well, see above.
> 
> Actually the list is, by and large, required to respond -- you have no doubt 
> seen the "I posted this an hour ago and have not seen any response -- what 
> kind of support is this?" type of posts.
> 
> It's the general lack of desire to learn or read before asking that brings 
> these kind of threads up in the first place.  It'd be nice to have a "did 
> their time" flag and until a newbie "did their time" or at least demonstrated 
> an ability for basic research and posting ettiquette all the got was a canned 
> response saying where to go for basic help.  :-)
> 
> -A.
> _______________________________________________
> Asterisk-Dev mailing list
> Asterisk-Dev at lists.digium.com
> http://lists.digium.com/mailman/listinfo/asterisk-dev
> To UNSUBSCRIBE or update options visit:
>    http://lists.digium.com/mailman/listinfo/asterisk-dev
>