[Asterisk-Dev] RFC: Moderating the Asterisk Mailing Lists

[Brian Wilkins]

I grew up thinking that no question is stupid or dumb. If someone has to 
respond to the message with, "Read the wiki, here's the link" then so be it. 
Everyone encourages users to search the lists archives dilligently, but 
sometimes after an hour of searching it proves futile because you either 
didn't type in the right keyword. That's where the list comes in. Moderating 
the list too much will scare people away. I believe it is doing well in 
self-moderation and that no one's time should be wasted as a message monkey 
scanning messages all the time. At best, we could automate it to an extent.


On Friday 07 January 2005 07:41 am, Derek Smithies wrote:
> Hi,
>  My turn.
>
> It is pointless to design a solution when you don't know what the problem
> is.
> Like, of the emails to the -users list, what categories do they fall into?
>
> dumb questions that are answered by the existing faq
>
> dumb questions that should be answered by the faq (but are not answered)
>
> reasonable questions that arose from a failure in the docs.
>
> discussion topics. (some find this timewasting, others dont)
>
> other categories
>
> Once you know which is the biggest category, you can make the right moves
> to cut this down to size.
>
> ======================================
>
> There are already 7 lists at digium - how many more do you want ?
>
> ============================

-- 
Brian Wilkins
Software Engineer
brian at hcc.net

Heritage Communications Corporation
  Melbourne, FL     USA     32935
321.308.4000 x33
http://www.hcc.net