[Asterisk-Dev] HEAD - Advanced voicemail behaviour change

[Rob Gagnon]

Not always 3 to skip, 7 to delete.

I see a lot as 3 to delete, 2 to skip/save

You can do what other voicemail systems do:

Supply a default setup for keypresses, and prompts.  Then, allow them to
change the buttons to press. If they want different keys, they should be
able to do that in voicemail.conf, but then its up to you to get your own
prompts.

Rob

----- Original Message ----- 
From: "John Todd" <jtodd at loligo.com>
To: <asterisk-dev at lists.digium.com>
Sent: Tuesday, June 01, 2004 2:19 AM
Subject: RE: [Asterisk-Dev] HEAD - Advanced voicemail behaviour change


> At 11:54 PM -0700 on 5/31/04, Paul Crick wrote:
> >  > I would like to (somehow) retain the ability to delete
> >>  a message with 7-6 without prefixing a "1" on to the
> >>  front of that sequence.
> >First I've heard of this prefixing with 1 thing but I got to say I hate
it -
> >just a bad idea.. The way the big system voicemails seem to work is.. you
> >can use 1 and 3 to skip back and forwards.. 11 to the beginning, 33 to
the
> >end.. then it's always 7 to delete, and 9 to save, once you've finished
> >message playback. If you want to delete a message whilst listening to it,
> >you can hit 77.
>
> 7-6 is what I'm familiar with on Nortel systems to quickly
> delete/jump to next message, but 6 of one, 1/2 dozen of another.  :-)
>
> >  > (I'd also like to see a "skip" function on the date playback,
> >>  so I can get right to the message, but that's me.)
> >Yeah, or have the option of playing the date/time stamp before or after
the
> >message, configurable.
> >
> >Paul
>
> I believe that already is configurable - take a look at
> voicemail.conf in the newest releases.  I think the "configuration"
> is limited to a yes/no if it's to be played at the start of a message.
>
> I've opened a ticket on the unexpected and changed voicemail behavior:
>
>    http://bugs.digium.com/bug_view_page.php?bug_id=0001758
>
> It's a big job, but I'd also love to see a customization
> configuration file for VoiceMailMain2.  It's pretty far down on my
> wish list, because I'm mostly happy with voicemail, but I have some
> customers who have moaned horribly that "it isn't exactly like my
> <insert-pbx-vendor> system and my users have a tough time even
> operating bathroom towel dispensers, much less something NEW on their
> phones."  Oh well.
>
> JT
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