<html><head><style type="text/css"><!-- DIV {margin:0px;} --></style></head><body><div style="font-family:times new roman,new york,times,serif;font-size:12pt"><div>We use:<br><br><span><a target="_blank" href="http://www.vicidial.com">www.vicidial.com</a> and asterisk for dialer and class 4/5 services</span><br><span><a target="_blank" href="http://www.voipinvite.com">www.voipinvite.com</a> for SIP termination</span><br><br>no problems for 2 years running :)<br><br>Email me if you want to get hooked up with them.<br><br>Brandon<br>brandonkern27 (at) yahoo.com<br><br><br><br></div><div style="font-family: times new roman,new york,times,serif; font-size: 12pt;"><br><div style="font-family: arial,helvetica,sans-serif; font-size: 13px;"><font size="2" face="Tahoma"><hr size="1"><b><span style="font-weight: bold;">From:</span></b> praveen kumar <pbx.kumar@gmail.com><br><b><span style="font-weight: bold;">To:</span></b> Commercial and Business-Oriented
Asterisk Discussion <asterisk-biz@lists.digium.com><br><b><span style="font-weight: bold;">Sent:</span></b> Sun, March 28, 2010 12:38:48 PM<br><b><span style="font-weight: bold;">Subject:</span></b> Re: [asterisk-biz] Call Center inquirey<br></font><br>
If you are looking at hosted call centre, I would recommend Invox -<br><span><a target="_blank" href="http://www.invox.com">http://www.invox.com</a></span><br><br>They have a call center app allowing agents to take call on IP,<br>landlines or even Skype. Comes integrated with Google Maps (callers<br>location), Whitepages and screenpops integrated with all CRMs - SF,<br>Sugar, Zoho and even databases. Runs on browser. I may be wrong but it<br>may be running off asterisk.<br><br>On Sat, Mar 27, 2010 at 9:46 PM, Alexander Argov<br><<a ymailto="mailto:argovalexander@gmail.com" href="mailto:argovalexander@gmail.com">argovalexander@gmail.com</a>> wrote:<br>><br>><br>> On Sat, Mar 27, 2010 at 2:22 AM, Milind Saraswala <<a ymailto="mailto:milind@aljalea.com" href="mailto:milind@aljalea.com">milind@aljalea.com</a>><br>> wrote:<br>>><br>>> This is the requirement for Call Center<br>>><br>>> I am intrested in Asterisk
which should be setup by myself but with the<br>>> help of some professional guy who can help me do. I am ready to pay him his<br>>> charges. Kindly give me reply ASAP<br>>> Note that it work with MS SQL and Arabic text to speech engine<br>>><br>>> 1- Connect al the 3 branches (A, B & C) together through IP phones (A<br>>> and B will have internal extensions).<br>>> 2- Control all the calls through the main call center in shuwaikh<br>>> 3- Transfer our current phone line available B and C to the call<br>>> center to A in order to help to publish our current commercial number.<br>>> 4- Install call center software integrate with our data (SQL).<br>>> 5- The software will automatically pop up the customer details when<br>>>
phone rings.<br>>> 6- Automatic machine answer and direction.<br>>> 7- ISDN & E1 configuration<br>>> 8- Detailed statistic report of calls<br>>> 9- Call recording feature.<br>>> 10- 85 employees phone<br>>> 11- 25 supervisors phone<br>>> 12- 14 manager and call center phone (5 phone extensions and 5 headset<br>>> Bluetooth or etc..).<br>>> 13- Any extra features you can provide.<br>>><br>>><br>>> Morning +965-66829752,+965-97848015<br>>> Evening +965-97848015,+965-24981523<br>>><br>>> --<br>>> _____________________________________________________________________<br><span>>> -- Bandwidth and Colocation Provided by <a target="_blank"
href="http://www.api-digital.com">http://www.api-digital.com</a> --</span><br>>><br>>> asterisk-biz mailing list<br>>> To UNSUBSCRIBE or update options visit:<br><span>>> <a target="_blank" href="http://lists.digium.com/mailman/listinfo/asterisk-biz">http://lists.digium.com/mailman/listinfo/asterisk-biz</a></span><br>><br>><br>> Hello Milind.<br>><br>><br>><br>> We can help you with your call center. You can find all about our call<br>> center and service. In our website<br>><br>><br>><br><span>> <a target="_blank" href="http://www.tikalnetworks.com/voip/index.php?cid=49">http://www.tikalnetworks.com/voip/index.php?cid=49</a></span><br>><br>><br>><br>> Please do not hesitate to contact me should you have any question or need<br>> additional information to the following telephone numbers or to my e-mail.<br>><br>><br>><br>>
Alex<br>><br>><br>><br>><br>><br>> <a target="_blank" href="http://www.tikalnetworks.com">www.tikalnetworks.com</a><br>><br>> Alexander Argov CEO<br>><br>> Mobile +972 (52) 3682486<br>><br>> Tel +972 (3) 9279100<br>><br>> Fax +972 (3) 9279121<br>><br>> POB 3409 49510 Israel<br>><br>><br>><br>> email: <a ymailto="mailto:alex@tikalnetworks.com" href="mailto:alex@tikalnetworks.com">alex@tikalnetworks.com</a><br>><br>> --<br>> _____________________________________________________________________<br>> -- Bandwidth and Colocation Provided by <a href="http://www.api-digital.com" target="_blank">http://www.api-digital.com</a> --<br>><br>> asterisk-biz mailing list<br>> To UNSUBSCRIBE or update options visit:<br>> <a href="http://lists.digium.com/mailman/listinfo/asterisk-biz" target="_blank">http://lists.digium.com/mailman/listinfo/asterisk-biz</a><br>><br><br>--
<br>_____________________________________________________________________<br>-- Bandwidth and Colocation Provided by <a href="http://www.api-digital.com" target="_blank">http://www.api-digital.com</a> --<br><br>asterisk-biz mailing list<br>To UNSUBSCRIBE or update options visit:<br> <a href="http://lists.digium.com/mailman/listinfo/asterisk-biz" target="_blank">http://lists.digium.com/mailman/listinfo/asterisk-biz</a><br></div></div>
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