Zeeshan:<div><br></div><div>Sorry <span style="font-size:11.0pt;font-family:"Calibri","sans-serif";
mso-fareast-font-family:Calibri;mso-fareast-theme-font:minor-latin;mso-bidi-font-family:
"Times New Roman";color:#1F497D;mso-ansi-language:EN-US;mso-fareast-language:
EN-US;mso-bidi-language:AR-SA"><a href="http://www.kolmisoft.com">http://www.kolmisoft.com,</a></span></div><div><span class="Apple-style-span" style="color: rgb(31, 73, 125); font-family: Calibri; font-size: 15px;">Please let me know what your experience is with them.</span></div>
<div><span class="Apple-style-span" style="color: rgb(31, 73, 125); font-family: Calibri; font-size: 15px;"><br></span></div><div><span class="Apple-style-span" style="color: rgb(31, 73, 125); font-family: Calibri; font-size: 15px;">Patrick.<br>
</span><br><div class="gmail_quote">On Fri, Jan 16, 2009 at 10:04 AM, Zeeshan Zakaria <span dir="ltr"><<a href="mailto:zishanov@gmail.com">zishanov@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">
Talking Voice, you forgot to mention which product you were referring to.<br><br>QueueMetrics has also contacted me and I am considering their product seriously. This is because I know they are a around ever since I am in the asterisk based VoIP industry. But if anybody wants to propose anything similar or better, I an open for a comparison.<br>
<br>As for Crystal Clear Call Center, its interface was not very inviting so I did't spare time (which I don't have much) to explore it in detail. But seems like it is not very detailed.<br><br>Zeeshan<br><br><div class="gmail_quote">
On Fri, Jan 16, 2009 at 9:36 AM, Talking Voice <span dir="ltr"><<a href="mailto:talkingvoice@gmail.com" target="_blank">talkingvoice@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="border-left:1px solid rgb(204, 204, 204);margin:0pt 0pt 0pt 0.8ex;padding-left:1ex">
Hi:<div><br></div><div>If you have not found a Call Center Application yet, I would be glad to pointing in the direction of one.</div><div>However, I would like to be some what involved so i can monitor the performance of this company. </div>
<div>This should help me determine if i should recommend them in the future or not.</div><div><br></div><div>Let me know,</div><div>Patrick.<br><br><div class="gmail_quote"><div><div></div><div>On Thu, Jan 15, 2009 at 12:47 PM, Zeeshan Zakaria <span dir="ltr"><<a href="mailto:zishanov@gmail.com" target="_blank">zishanov@gmail.com</a>></span> wrote:<br>
</div></div><blockquote class="gmail_quote" style="border-left:1px solid rgb(204, 204, 204);margin:0pt 0pt 0pt 0.8ex;padding-left:1ex"><div><div></div><div>Hi,<br>
<br>
I need some QueueMetrics type solution. Trying to get hold of them for
two days but no reply yet. Does anybody know of any alternate? I need
to put it on our company's asterisk box so we can monitor our agents
(about 40) activities.<br clear="all"><font color="#888888"><br>-- <br>Zeeshan A Zakaria<br>
</font><br></div></div><div>_______________________________________________<br>
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</blockquote></div><br><br clear="all"><br>-- <br>Zeeshan A Zakaria<br>
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